Secretary

Secretary / Administrative Coordinator

SOS Plumbing \& Heating – Rhode Island

Full\-time Monday and Friday

With benefits

Must be technically savvy everything we operate is online based software, including

You will be handling dispatching of technicians and working virtually and side\-by\-side our other office dispatcher

Must be able to clearly communicate in English

Handwriting must be neat

Job Summary

SOS Plumbing \& Heating is seeking a highly organized, detail\-oriented Secretary to join our growing team. This role is critical to keeping our office operations running smoothly. The ideal candidate has strong time management skills, excellent communication abilities, and prior administrative experience.

You will serve as the first point of contact for customers while supporting management with scheduling, coordination, and daily administrative functions.

Key Responsibilities

• Manage and organize company calendars, scheduling service calls, estimates, and meetings efficiently
• Answer incoming calls professionally with excellent phone etiquette
• Provide administrative support including filing, data entry, document preparation, and maintaining organized records
• Assist customers with inquiries, ensuring a professional and positive experience
• Utilize QuickBooks for light bookkeeping tasks (invoicing, tracking payments, etc.)
• Maintain office supply inventory and coordinate reordering as needed
• Support management with administrative and assistant\-level tasks
• Maintain an organized and productive office environment

Qualifications

• Prior experience in an administrative, clerical, or office support role preferred
• Strong organizational and multitasking skills
• Excellent time management and ability to prioritize workload
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with QuickBooks is a plus
• Strong customer service skills with a friendly, professional demeanor
• Ability to work independently and collaboratively
• High attention to detail and accuracy

Work Environment \& Flexibility

This is primarily an in\-office position. However, after completing training and demonstrating proficiency, remote work may be available 2–3 days per week if needed.

Benefits

• Health Insurance
• Dental Insurance
• Competitive pay (based on experience)
• Supportive team environment
• Opportunity for growth within a growing local company

Secretary / Administrative Coordinator

SOS Plumbing \& Heating – Rhode Island

Job Summary

SOS Plumbing \& Heating is seeking a highly organized, detail\-oriented Secretary to join our growing team. This role is critical to keeping our office operations running smoothly. The ideal candidate has strong time management skills, excellent communication abilities, and prior administrative experience.

You will serve as the first point of contact for customers while supporting management with scheduling, coordination, and daily administrative functions.

Key Responsibilities

• Manage and organize company calendars, scheduling service calls, estimates, and meetings efficiently
• Answer incoming calls professionally with excellent phone etiquette
• Provide administrative support including filing, data entry, document preparation, and maintaining organized records
• Assist customers with inquiries, ensuring a professional and positive experience
• Utilize QuickBooks for light bookkeeping tasks (invoicing, tracking payments, etc.)
• Maintain office supply inventory and coordinate reordering as needed
• Support management with administrative and assistant\-level tasks
• Maintain an organized and productive office environment

Qualifications

• Prior experience in an administrative, clerical, or office support role preferred
• Strong organizational and multitasking skills
• Excellent time management and ability to prioritize workload
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with QuickBooks is a plus
• Strong customer service skills with a friendly, professional demeanor
• Ability to work independently and collaboratively
• High attention to detail and accuracy
• Work Environment \& Flexibility

This is primarily an in\-office position. However, after completing training and demonstrating proficiency, remote work may be available 2–3 days per week if needed.

Benefits

• Health Insurance
• Dental Insurance
• Competitive pay (based on experience)
• Supportive team environment
• Opportunity for growth within a growing local company

Job Type: Part\-time

Pay: $18\.00 \- $25\.00 per hour

Work Location: In person