External Posting Number 20130651P
Position Number SA.OFCR1\.FINAD.25
Position Title Financial Aid Officer
Position Type Administration
Classification Manager 2 \- Administration
Department Financial Aid
Division
Discipline:
Work Schedule
This regular, full\-time administration position will work Monday through Friday, variable between 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m., with flexible, extended, and/or weekend hours for outreach activities and peak times.
Regular on\-campus presence is expected for all KCC employees. Any flexible and/or hybrid work schedules are subject for review, approval, and/or change based on the needs of the College.
RESPONSIBILITIES include but are not limited to the following
See job duties below.
Position Summary
Responsible for verifying, packaging, and awarding financial aid and use of professional judgement in granting appeals for continuing/additional aid. This position is the primary processor for Free Application for Federal Student Financial Aid (FAFSA) verification and awarding. Responsible for external scholarship resources received for students. Adhering to federal and state deadlines, this position monitors various federal and state programs, including the Federal Pell Grant and William D. Ford Direct Student Loan programs. Acts as the Certifying Official for the College relative to the Veterans Administration program and assist support staff in front desk coverage when needed. Conducts advising for incoming and current students related to financial aid process. Provide decision making and supervisory authority as needed.
This position is designated as the Colleges School Certifying Official (SCO) for Veterans Education Benefits and manages the private Scholarships program. It is the responsibility of this position to manage these programs from initial identification through registration, certification of benefits (VA), billing, reconciliation of accounts, verification of established requirements to maintain eligibility, and reporting of grades through the graduation process (VA). The individuals are available to meet with and assist veterans (eligible dependents) and scholarship recipients to assist them in navigating the VA process and/or scholarship process, in addition to making referrals for other services. The officer also processes FAFSA applications from submittal to awarding and monitoring, advises students, as well as assists with satisfactory academic progress (SAP) appeals and Professional Judgment appeals.
Provides managerial support to the department in the absence of the Director and Assistant Director.
Kellogg Community College is located in Battle Creek, Michigan, a community of approximately 54,000 people. Leisure activities, natural resources and learning opportunities provide a foundation for residents. Located along the I\-94 interstate, Battle Creek is within 30 minutes of Kalamazoo, 60 minutes of Lansing and Grand Rapids and within three hours of Detroit, Chicago and Indianapolis.
KCC Equity Statement
At Kellogg Community College, we are committed to creating an inclusive environment where we foster respect for others and our differences, support cultural understanding, demonstrate ethical behavior and champion social justice. We will accomplish this by:
- Deepening our understanding of diversity, equity and inclusion through learning, engagement with others and personal reflection;
- Valuing the lived experiences and perspectives of others while nurturing and understanding the differences between us;
- Rejecting all forms of prejudice, discrimination and racism; and
- Advancing integrity, justice and civility among and between us.
- Successful completion of Bachelor’s degree obtained from an accredited college or university or equitable years of experience working directly in Financial Aid. \[If post\-secondary education is a factor in meeting minimum qualifications, please ensure unofficial transcripts are uploaded.]
- Proficient with Microsoft Office, most especially Excel.
- Database management skills, data entry skills, and an understanding of systems such as Colleague, PeopleSoft, or Banner.
- One to two (1\-2\) years of experience working in a financial aid, finance, or accounting\-related position.
- Ability to interpret federal, state, institutional, and private laws, rules, and regulations and apply this knowledge to a variety of situations.
- Review and verify student FAFSA application for awarding federal, institutional, and state aid using regulatory guidelines and limitations, including SAP and Professional Judgment appeals.
- Records are monitored regularly for over award situations and coordination of aid.
- Provide management support in absence of Director and Assistant Director.
- Cross\-trained to provide direct support to State of Michigan programs and assist in transmittal and reconciliation using various internal and external systems.
- Represent the College to current and prospective students, their families, high school counselors and institutional employees in all aspects of the student aid process.
- Conduct financial aid presentations within the community, high schools, and to various groups within the institution as required.
- Provide one\-on\-one and group advising as appropriate.
- Award, manage, monitor and reconcile all private, institutional, and sponsored scholarship students ensuring compliance with each student and award.
- Work with Business Office in preparing billings and reconciliation of billings for all scholarships.
- Serve as designated VA Certifying Official (and back\-up official).
- Work with auditor to ensure compliance for VA benefits.
Physical Demands
The job responsibilities are performed in an office area and presentation venues. Travel by car required. The job has intermittent periods during which continuous physical exertion is required, such as independent mobility between work areas, standing, sitting, stooping, bending, climbing, lifting material or equipment, some of which may be heavy or awkward (8 – 45 pounds). Typically requires regular use of one or more physical senses of medium intensity and long duration. Must meet reasonable deadlines, quotas or demands for accuracy, and may be involved in some mildly unpleasant situations.
Minimum Qualifications
Preferred but not Required
None specified.
Proposed Salary
According to the Kellogg Community College Hay Administrative Compensation program, the 2025\-2026 annual salary range for a Manager 2 position, $55,594 to $69,491 to start.
Special Instructions to Applicants
To be considered, all required materials must be submitted no later than Monday, March 23, 2026, at 9:00 a.m. EST, and it is the responsibility of the applicant to ensure all required materials are submitted by the closing date and time. *\[If post\-secondary education is a factor in meeting minimum qualifications, please ensure unofficial transcripts are uploaded.]*
If you would like your application to be reviewed to ensure completion and all required documents uploaded correctly, please feel free to contact Human Resources at hr@kellogg.edu or 269\-565\-2074 before the job posting closure date and time. Only online applications will be accepted – any paper applications will be rejected and returned to the applicant. As part of the interview process, applicants will be given a skills test. If you have questions regarding our online application process, please call 269 565\-2074 or email hr@kellogg.edu.
Projected Hire Date
External Posting Date 02/27/2026
External Closing Date 03/23/2026
External Closing Time 9:00 a.m. EST
Internal Posting Date 02/27/2026
Internal Closing Date 03/23/2026
Job Duties
Essential Function FINANCIAL AID PROCESSING
Description
Essential Function MANAGEMENT SUPPORT
Description
Essential Function COMMUNITY OUTREACH AND ADVISING
Description
Essential Function AGENCY, SCHOLARSHIP MANAGEMENT AND VETERANS EDUCATION BENEFITS
Description