Job Overview
We are seeking a dynamic and detail\-oriented Insurance Restoration Assistant Admin to join our team! This vital role supports insurance restoration projects by managing administrative tasks, coordinating communications, and ensuring smooth office operations. The ideal candidate will bring enthusiasm, organization, and excellent customer service skills to help us deliver exceptional service to clients during their recovery process. If you thrive in a fast\-paced environment and enjoy multitasking with a positive attitude, this opportunity is perfect for you!
Duties
- Answer phone calls efficiently to handle inquiries and schedule appointments
- Assist with data entry, filing, and maintaining accurate records of insurance claims and restoration projects
- Support office management tasks such as calendar management, appointment scheduling, and document proofreading
- Utilize computer skills including Microsoft Office, Google Workspace, and QuickBooks for daily administrative functions
- Provide excellent customer support by responding promptly to client questions and coordinating communication between teams
- Perform clerical duties such as filing, photocopying, and organizing project files to ensure easy access and compliance
- Create contracts, word documents for homeowners
- Review Non Sal inventory reports for accurate pricing and description
- Maintain a filing system for reports, correspondence, within our CRM system
- Follow up with Mortgage companies to confirm documents and checks have arrived and schedule mortgage walks
- Schedule environmental and testing based on request from estimators and Project managers
- Follow up with adjusters to confirm they have received all documents submitted
- Proven office management or administrative experience in a professional setting
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and QuickBooks
- Excellent organizational skills with the ability to prioritize tasks effectively
- Previous experience in customer service or reception roles, especially in medical or dental office environments preferred
- Bilingual abilities are highly desirable to serve diverse client needs
- Knowledge of phone etiquette essential for professional communication
- Typing speed and accuracy along with attention to detail for proofreading documents and data entry tasks
- Ability to manage time efficiently in a fast\-paced environment while maintaining professionalism
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Requirements
Join us as an Insurance Restoration Assistant Admin and become a key player in helping clients recover smoothly after unexpected damages. Bring your organizational prowess, technical skills, and positive energy to support our mission of delivering outstanding service every step of the way!
Pay: $18\.00 \- $22\.00 per hour
Benefits:
Work Location: In person