Client Relations Coordinator

Overview

Karaya Art LLC and A Stroke of Genius Paint \& Sip are seeking a reliable, organized, and personable Studio \& Client Relations Coordinator to support two branches of the business:

* In\-studio private events at A Stroke of Genius Paint \& Sip (Waukesha)

* Pop\-up Paint \& Sip experiences hosted at partner venues such as restaurants, bars, cafés, and event spaces throughout the Milwaukee area

This role focuses primarily on email management, customer service, scheduling, and partnership coordination, with optional outreach during slower periods. The position is flexible and can be customized based on availability, strengths, and business needs.

Key ResponsibilitiesEmail \& Communication Management

• Monitor, organize, and respond to incoming emails for both business branches
• Provide professional, friendly customer service to inquiries related to:
• Private parties
• Group events
• Pop\-up paint \& sip partnerships
• Share accurate information about packages, pricing, and options
• Flag and forward emails that require direct owner involvement

Scheduling \& Calendar Management

• Schedule and manage:
• Phone calls
• Video meetings
• In\-person meetings
• Coordinate calendars between clients, partners, and the owner
• Track important dates, follow\-ups, and pending conversations

Client \& Partnership Support

• Assist with inquiries from:
• Private party hosts (birthdays, bachelorettes, team events, etc.)
• Restaurants, bars, cafés, and venues interested in pop\-up collaborations
• Support early\-stage conversations by sharing correct information and next steps
• Help move conversations toward booked events when appropriate

Outreach \& Growth (Optional / As Needed)

• During slower periods, assist with outreach to:
• Potential venue partners
• Businesses interested in hosting paint \& sip events
• Maintain a friendly, professional tone that represents the brand well

Sales \& Experience Support

• Communicate offerings in a warm, confident, and inviting way
• Help “sell the experience,” not just the service
• Maintain a positive attitude when engaging with clients and partners

Requirements

* Fluent in English and Spanish (required)

• Strong written and verbal communication skills
• Professional, kind, and personable demeanor
• Customer service experience (events, hospitality, sales, or admin preferred)
• Organized and detail\-oriented
• Comfortable managing email, calendars, and scheduling tools
• Access to a
computer and reliable internet
• Ability to communicate clearly and professionally on behalf of the business

Preferred (But Not Required)

• Experience in event coordination, hospitality, or sales
• Comfort with outreach or partnership conversations
• Interest in art, creative experiences, or community events

Schedule \& Compensation

* Hours: Flexible; to be discussed

* Pay: Based on hours and responsibilities

* Role flexibility: Can be customized to benefit both parties

* Growth opportunity:

• Potential for

commission\-based compensation if the coordinator takes on additional responsibilities such as closing private party bookings or managing full event confirmations

Why This Role Is Unique

This is a great opportunity for someone who enjoys people, organization, and creative environments, and who wants a flexible role that can grow alongside a small but expanding business.

Job Type: Part\-time

Pay: $16\.00 \- $20\.00 per hour

Expected hours: 10 – 20 per week

Work Location: Remote