##### Introduction
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Do you want to join an organization that invests in you as a Scheduling Assistant? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
##### Benefits
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long\-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long\- and short\-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee\-only coverage to full\-time and part\-time colleagues based on income.
- Represent organization as a top\-notch service\-oriented business
- Take message from caller, including all demographic info and phone number for a return call
- Indexes orders for procedures in order management system as needed
- Order and report reconciliation, including physician follow up for resolution
- Review physician orders for quality assurance
- Use judgment in escalating unresolved issues to management
- Perform outbound calls to obtain information, this includes faxing and emailing
- You will be on the phone 90% of your day
- Previous Call Center experience preferred
- Medical office experience preferred
- Experience using multiple applications on a computer using the internet
- Virtual roles are required to have high speed internet 25 MB Download 6 MB Upload
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Scheduling Assistant like you to be a part of our team.
##### Job Summary and Qualifications
The Scheduling Assistant is responsible for taking messages for the scheduling team to schedule patient testing, procedures, indexing, admissions; obtaining accurate demographic patient information including the phone number for the patient
In this role you will:
Qualifications:
Parallon provides full\-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full\-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3\.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."\- Dr. Thomas Frist, Sr.
HCA Healthcare Co\-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduling Asst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.