Collections Specialist
Location: Remote – ET and CT candidates only
Company Overview
eDynamic Learning is celebrating 18 years of serving educators. Founded by a classroom teacher, we're on a mission to empower educators with accessible and equitable resources, guiding students on their journey to life after graduation. We are dedicated to supporting both teachers and programs that facilitate student exploration of interests, career options, and skill acquisition through Career and Technical Education (CTE). We prioritize quality and the development of vital life readiness skills, including interpersonal communication and financial literacy.
Our commitment to fostering exploration starts early, with resources tailored to middle school students. Our rich courseware catalog and Learning Blade resource have a proven track record of expanding STEM, computer science, and career interest and awareness.
As the largest publisher of CTE and elective digital curriculum in North America, we offer a vast catalog of over 250 courses spanning grades 6\-12\. Our CTE pathway curriculum aligns to 14 career clusters, preparing students for nearly 100 industry certifications. To help bring our curriculum to learners, we provide professional development as well as virtual instructional services, supported by certified teachers, that facilitate personalized learning.
eDynamic Learning doesn't stop at coursework alone. We are passionate about helping students grow their skills through experiential learning through our Knowledge Matters virtual simulation instructional materials and projects. Our simulations are true hands\-on learning in a virtual environment.
We take pride in the fact that our solutions and services are designed to empower educators and students alike, enabling them to take a transformative journey of exploration, engage in learning, and participate in real\-world experiences.
In July 2025, eDynamic Learning was acquired by Pearson Education Inc., the world’s leading learning company.
Role Overview
The Collections Specialist supports the Accounting team by managing accounts receivable, executing day\-to\-day financial transactions, and ensuring accurate and timely cash application and customer billing. This role plays a key part in maintaining healthy cash flow, accurate financial records, and strong internal controls while partnering cross\-functionally with Sales, Revenue Operations, Customer Success, and Operations.
The ideal candidate is detail\-oriented, organized, and proactive, with a customer\-focused mindset and a strong foundation in accounting principles. This role contributes to month\-end close, audit support, financial reporting, and continuous process improvement in a fast\-paced, collaborative environment, while providing opportunities for skill development and career growth.
In this role, you will report to the Controller and work cross\-functionally across the organization, as well as work with external customers. You will collaborate with a team that operates in a fast\-paced environment.
If you are driven, meticulous, and a problem solver, then this is the right role for you!
Responsibilities
- Monitor and manage accounts receivable balances; follow up on past\-due accounts
- Communicate with customers regarding invoices, payments, discrepancies, and account status
- Post and apply daily cash receipts, including lockbox and other deposits, to the general ledger
- Apply cash receipts accurately and reconcile customer accounts
- Perform day\-to\-day transactions, including new customer setup, invoicing, tax exemption validation, and cash application
- Review and maintain aged receivables in accordance with company policies; document collection efforts and account notes
- Investigate and resolve billing and payment discrepancies through account reconciliation
- Partner cross\-functionally with Sales, Revenue Operations, Customer Success, and Operations to ensure accurate customer data and timely invoicing
- Coordinate with Accounts Payable to process customer refunds when necessary
- Assist with month\-end close activities, including journal entries and account reconciliations
- Prepare and support monthly financial reporting packages
- Support audit requests and documentation preparation
- Assist in developing and maintaining standard operating procedures (SOPs) and process documentation
- Maintain accurate financial records in compliance with company policies and accounting standards
- Perform other duties as assigned to support the Accounting team
- Bachelor’s degree in Accounting, Finance, or similar field
- 2\+ years of experience in accounting, finance, or customer billing
- Previous experience within accounts receivable or collections preferred
- Oracle NetSuite experience required
- Proficient with Microsoft Excel and other Microsoft Office applications.
- Previous experience with Salesforce preferred
- Excellent verbal and written communication skills
- Proactive mindset and meticulous planning
- Knowledge and application of general financial accounting principles
- Understanding of and the ability to adhere to GAAP
- Ability to thrive in a fast\-paced environment with strong time management and organizational skills
- Ability to work both independently and collaborate with team members to accomplish accounting goals
Qualifications
Skills
Salary Range: $50,000 \- $75,000 DOE \+ Bonus Eligible \+ Benefits
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