Staff Assistant

About Step 7 Consulting Inc ------------------------------- Founded in 2016 in Seattle, Step 7 Consulting Inc operates as an AI\-focused technology consultancy of 51\-200 people. We help startups and established businesses align business strategy, technology, and execution, delivering measurable results across modernization, integration, and AI initiatives. Job Summary: ---------------- We are looking for a highly skilled and experienced Remote Staff Assistant to provide administrative support to our team. The ideal candidate will have excellent communication and organizational skills, be highly adaptable, and have a strong passion for delivering exceptional customer service. This is a full\-time, remote position that offers a flexible work schedule and the opportunity to work with a talented team of professionals. Responsibilities: --------------------- Provide administrative support to team members, including scheduling meetings, managing calendars, and coordinating travel arrangements. Manage and maintain accurate records, reports, and databases, ensuring timely and efficient data entry. Coordinate and facilitate communication among team members, stakeholders, and external partners. Prepare and edit documents, presentations, and reports, ensuring high\-quality content and adherence to company style guidelines. Provide exceptional customer service, responding to inquiries, resolving issues, and escalating concerns as needed. Develop and maintain a deep understanding of company policies, procedures, and systems, providing guidance and support to team members as needed. Collaborate with other teams and departments to achieve common goals and objectives. Perform other administrative tasks and duties as assigned by management. Requirements: ----------------- 1\+ years of experience as an administrative assistant or in a similar role. Proven track record of delivering exceptional customer service and support. Strong organizational and time management skills, with the ability to prioritize multiple tasks and deadlines. Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, stakeholders, and external partners. Proficiency in Microsoft Office, Google Workspace, or other productivity software. Ability to learn and adapt quickly to new systems, processes, and technologies. Strong attention to detail and ability to maintain accurate records and reports. High school diploma or equivalent required; degree in business administration, communications, or a related field preferred. Preferred Qualifications: ----------------------------- Experience working in a remote or virtual environment. Familiarity with customer relationship management (CRM) software and other productivity tools. Certification in administrative support, customer service, or a related field. Experience working with diverse teams and stakeholders. Benefits ------------ Career Training Parental leave Paid family leave Private health insurance Mental health support Life \& disability insurance Financial wellness program Paid sick leave * Company laptop