Client Services Assistant

#### The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking an overnight Client Services Assistant to join our dedicated team to help facilitate exemplary patient care and quality customer service. Client Services Assistants provide exceptional customer service through taking calls from clients, listening to client needs, and providing helpful solutions to any concerns or issues. Excellent communication skills and critical thinking are utilized daily as this position works during emergency hours and acts as a liaison between clients, patients, and the hospital service providers. Working hours for this position will be 30 hours/week: Friday, Saturday, and Sunday, from 10pm\-8am. 522259 Manhattan, Kansas, United States Veterinary Health Center Staff Full Time (Unclassified \- Term) Closing at: Oct 20 2026 \- 23:55 CDT On\-site The Veterinary Health Center (VHC) within the College of Veterinary Medicine is seeking an overnight Client Services Assistant to join our dedicated team to help facilitate exemplary patient care and quality customer service. Client Services Assistants provide exceptional customer service through taking calls from clients, listening to client needs, and providing helpful solutions to any concerns or issues. Excellent communication skills and critical thinking are utilized daily as this position works during emergency hours and acts as a liaison between clients, patients, and the hospital service providers. Working hours for this position will be 30 hours/week: Friday, Saturday, and Sunday, from 10pm\-8am. About Us ------------ The Veterinary Health Center is a teaching hospital that offers routine, emergency, and specialty care services. The VHC strives to provide exceptional care for patients from high\-quality routine healthcare to state\-of\-the\-art advanced therapy for seriously ill patients. The Veterinary Health Center is located in Manhattan, Kansas which is a vibrant college community with a population of over 55,000 in the Flint Hills. We offer a comprehensive benefits package that includes 24 vacation days plus other paid time off (holidays, sick, and discretionary), health insurance, life insurance, and retirement plans. Worksite Description ------------------------ This position is On\-site. All employees must reside in the United States when they begin working to comply with state law. K\-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho. What You'll Need to Succeed ------------------------------- Minimum Qualifications: Requires a high school diploma (or equivalent) One year of relevant experience. Requirements may be met through a combination of education and experience. Preferred Qualifications: Bachelor’s degree or at least two years of post\-high school experience. Two years experience in clerical or office support work preferred. Training in general office practice. Experience with veterinary hospital management program software, such as Instinct, will be an asset for this position. Good public relations skills, including the ability to communicate professionally under stress. Working knowledge of medical terminology. Computer skills, including knowledge of work processing computer software and medical data base programs. Ability and skills to efficiently coordinate calls on a multi\-line telephone system. Ability to collaborate with established procedures, protocol and instruction from supervisor. Ability to complete data entry in computer system accurately and in a timely fashion. Ability to apply skills of a service\-oriented nature position to the public, faculty and students in order to promote harmonious working relationships and excellent veterinary medical care for patients. Sponsorship eligibility: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship How to Apply ---------------- Please submit the following documents: 1\. Resume 2\. Cover Letter 3\. Contact information for three professional references Application Window ---------------------- Applications close: October 20, 2026 Anticipated Hiring Pay Range -------------------------------- $16\.50\-17\.50 per hour Why Join Us: ---------------- Kansas State University offers a supportive and inclusive community, dedicated to your professional growth. While specific benefits may vary by position, many roles come with comprehensive packages that support your well\-being and work\-life balance, including health and life insurance, retirement plans, and generous paid time off. To learn more about benefits that are available for various positions, visit our benefits overview page. Work Authorization and Sponsorship: --------------------------------------- Employees must be authorized to work in the United States at the time of employment. International candidates who require employer\-sponsored work authorization are welcome to apply. Eligibility for visa sponsorship depends on several factors, including but not limited to, the job’s occupational requirements, specific duties, wage level, the candidate’s qualifications (such as degree field) and available departmental resources. As a result, not all positions or applicants will be eligible for sponsorship. Equal Employment Opportunity: --------------------------------- Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran. Remote and Hybrid work options: ----------------------------------- Some positions are eligible for remote or hybrid working arrangements. An employee who is working in a remote or hybrid capacity for K\-State must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote and hybrid work arrangements are not available for anyone who resides in the state of Idaho. Relocation to Kansas: ------------------------- Kansas participates in the MakeMyMove program, which connects eligible newcomers with participating communities offering financial incentives, housing support, and local perks to help make your move easier and more rewarding. If relocating from outside of Kansas you can visit the site to apply online for the program incentives. Background Screening Statement: ----------------------------------- Upon acceptance of a contingent offer of employment, a candidate may be subject to a background check per K\-State’s background check policy. Interview Preferences: -------------------------- Kansas State University honors interview preferences for qualified applicants who are veterans or individuals with disabilities. Eligible applicants who meet the minimum qualifications, submit all required application materials, and submit required preference documentation by the closing date on the job advertisement will be granted a first\-level interview. The disability and veteran interview preferences do not apply to student employment positions, temporary positions, athletics positions, academic and administrative department heads\, positions that require licensure as a physician, and positions that require that the employee be admitted to practice law in Kansas. Heads of Departments refers to any individual holding a primary leadership role responsible for the overall strategic direction, management and operational oversight of a recognized academic or administrative unit within the university. To learn more about interview preferences at K\-State, please visit our interview preferences page.