Front Office / Patient Coordinator For Holistic Medical Clinic

This isn't your usual healthcare reception or customer service position. We're seeking extraordinary candidates for an extraordinary clinic. Our patients have chronic conditions and often need extra support. Our care plans are complex and highly personalized. Our entire team is primed for constant change, special requests, and new innovations. This is our clinic's entry point for new staff \- promotion positions are available for qualified candidates! We're looking for exceptional candidates ready to jump in with all hands on deck with curiosity, enthusiasm, a hunger to learn, and a willingness to do whatever's needed to keep things flowing smoothly. You can count on: Learning something new every day Feeling pride in sharing ideas and solving problems Experiencing the sense of belonging from being part of a team that relies on each other to bring their best self. But the best part is coordinating complex scheduling or shipping tasks and knowing you've made someone facing a difficult time feel supported and valued. Build a foundation for the healing journey of patients recovering from complex chronic illness: Create a welcoming, stream\-lined experience for patients visiting our clinic. Provide warm, clear, and reliable support with care plan implementation, including supplement orders, records requests, billing questions, and scheduling a variety of services. Facilitate a smooth flow of communication between our teams through screening messages, delegating Tasks, and maintaining patient charts and Google drive files. Take on special projects to support our focus on innovation and improvement, such as coordinating inventory management, equipment rental for home use, or out\-of\-town visits. This is an exciting opportunity to become part of a well\-established clinic changing the lives of people around the world: Our practitioners are innovating treatments for complex chronic illness and educating patients and clinicians. Our patients value our authentic, personalized care. No previous medical experience needed \- we will teach you what you need to know if you have great admin \& customer service skills. If you learn quickly, are motivated to get the job done right, and can set boundaries with warmth and grace, please reply with a resume and cover letter telling us about your qualifications, goals, and what excites you about this position and our clinic. This is an immediate opening for a full\-time, in\-office position (not remote). Preference will be given to applicants who live within a 20 mile radius of San Rafael (ie, San Francisco, Petaluma, Oakland) and have previous knowledge / experience with alternative medicine. Computer use: Word, Excel, Google drive, and relational databases. Cash management, sales and service. Interviews will be scheduled based on the information received in your response. Job Type: Full\-time Pay: $26\.00 \- $28\.00 per hour Expected hours: 40\.0 per week Benefits: Dental insurance Employee discount Employee mentoring program Free parking Health insurance Health savings account On\-the\-job training Opportunities for advancement Paid sick time Paid time off Professional development assistance Application Question(s): Why are you interested in this position? Education: Bachelor's (Preferred) Experience: customer service: 2 years (Required) office: 2 years (Required) Ability to Commute: San Rafael, CA 94901 (Required) Work Location: In person