Receptionist/Administrative Assistant

We are seeking a dependable, organized receptionist to manage incoming calls and communications for an established law firm opening a new office in the Boerne area. This position is often the first point of contact for prospective clients, so an outstanding phone presence is essential. You should have a clear, confident, and professional voice, along with a warm, personable manner that makes every caller feel welcomed and well cared for. The workday begins at 7:00 a.m. The first hour is dedicated primarily to administrative work. Responsibilities Answer incoming calls professionally using firm scripts and procedures Enter caller information accurately into the case management system Schedule appointments for callers who meet the firm’s criteria Route calls, texts, and emails to the appropriate team member Assist with basic administrative work, including filing documents Requirements Outstanding phone presence Strong communication and customer\-service skills Excellent attention to detail Dependable attendance and punctuality Ability to follow scripts, checklists, and established procedures Comfortable using email, phone systems, online forms, and Microsoft Office Calm and professional when speaking with emotional or demanding callers * Ability to maintain strict client confidentiality Experience with Dialpad, Clio, Microsoft 365, or a legal office is helpful but not required. Applications will be accepted only through Indeed. Applicants who call the firm directly or attempt to apply in person will not be considered. Pay: $15\.00 \- $20\.00 per hour Work Location: Hybrid remote in Boerne, TX 78006