Director of Voice AI

Company Overview -------------------- At Motorola Solutions, we believe that everything starts with our people. We’re a global close\-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview ----------------------- Motorola Solutions' innovations, products, and services play essential roles in people's lives. Our end\-to\-end suite of software solutions helps customers manage emergency communications, process video and evidence, and leverage cutting\-edge AI\-driven analytics for security and operational insights. We are industry leaders in video security and analytics, with solutions deployed in more than 120 countries across diverse environments such as school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. Our AI\-powered security solutions integrate advanced video analytics, machine learning, and embedded intelligence to enable proactive threat detection, enhanced situational awareness, and automated decision\-making. Job Description ------------------- Reporting to the VP of AI for Motorola Solutions, the Director of Voice AI will be a critical, high\-impact executive leader who thrives on turning highly ambiguous concepts into enterprise\-scale Voice AI solutions. They will lead a unified, world\-class research and engineering organization responsible for the end\-to\-end lifecycle of Voice AI technologies—spanning from ML research to large\-scale production deployment. This role is responsible for defining the technical vision, bridging the gap between cutting\-edge AI research and robust product engineering, and ensuring the execution and robust delivery of next\-generation voice intelligence solutions across Motorola’s product portfolio. Key Responsibilities The Director of Voice AI will drive the technical vision, research and engineering execution for the platform, with focus on the following core areas: Foundational Research Strategy: Define the long\-term research agenda for fundamental Voice AI and speech capabilities and drive the culture of scientific excellence. Technical Vision, Engineering Leadership, and Execution: Provide executive technical leadership to a unified research and engineering organization, defining the technical architecture, strategy, and engineering roadmap for the Voice AI Platform. Drive execution, ensuring the seamless translation of product requirements into robust technical specifications and successful delivery of next\-generation voice intelligence solutions that are highly scalable and align with overall product and business strategy. Organizational Leadership and Talent Strategy: Manage and scale a unified Voice AI research and engineering organization distributed across multiple geographies, overseeing multiple teams, and defining the strategy for recruiting, mentoring, and attracting world\-class talent. End\-to\-End MLOps and Deployment: Own the entire engineering lifecycle for central, reusable Voice AI models and foundational AI infrastructure. This includes establishing best\-in\-class MLOps practices for scalable training, efficient deployment, continuous monitoring, and performance optimization across edge and cloud environments. Performance Measurement and Continuous Improvement: Define, implement, and track key technical performance metrics (e.g., latency, throughput, model efficiency, system reliability) to measure engineering success, identify bottlenecks, and drive continuous improvement in execution and delivery. Technical Innovation and Risk Management: Evaluate and integrate cutting\-edge Voice AI research and technologies. Proactively identify and mitigate significant technical risks, and lead critical engineering decisions, including build\-versus\-buy analysis. Qualifications \& Experience 10\+ years of technical leadership experience leading Voice AI and Speech Technology teams and organizations , with a focus on building and deploying enterprise\-scale platforms and solutions in production. Technical Acumen \& Deep Expertise: Deep, demonstrable expertise in Voice AI (e.g., ASR, NLU, LLMs), machine learning algorithms, and the end\-to\-end MLOps lifecycle, including 5\+ years of hands\-on experience building and optimizing Voice AI models (e.g., ASR/NLU/TTS systems) or as a Voice AI researcher. Proven ability to engage in complex technical discussions, define the architectural vision for central, reusable AI infrastructure and models, and drive technical strategy while managing critical trade\-offs. Executive Technical Strategy \& Metrics: Proven experience defining long\-term technical vision, engineering strategy, and roadmaps for a large\-scale platform. Expertise in defining and implementing technical metrics (e.g., latency, throughput, system reliability, model efficiency) to measure engineering excellence and drive continuous improvement across an organization. Organizational \& People Leadership: Demonstrated ability to manage and scale a unified, distributed engineering and research organization of 30 to 50 people, mentor senior technical talent, and lead multiple teams across different geographies. Strong Analytical and Research Skills: Hands\-on experience driving innovation through foundational research, working with AI performance metrics (e.g., Precision/Recall), real\-time audio/speech processing, and inference optimization. Customer\-Driven Technical Leadership (Pathfinding): Track record of translating highly ambiguous product concepts and complex customer needs into clear, executable technical roadmaps and architectural specifications. Start\-up Mentality \& Agility: Experience in a start\-up or fast\-paced environment is highly valued, demonstrating high ownership, bias for action, comfort with ambiguity, and the ability to drive 0\-to\-1 product development with limited resources. Domain Knowledge: Experience in public safety, security\-focused software (e.g., speech analytics, real\-time dispatch management), mission\-critical systems, or emergency communications is a plus, building enterprise\-scale voice assistants and/or AI agents, and a deep understanding of hybrid cloud/edge architecture, including the trade\-offs for deploying voice AI models on edge devices versus cloud environments. Target Base Salary Range: $220,000 USD \- $270,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job\-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. \#LI\-MP2 \#LI\-REMOTE Basic Requirements ---------------------- Bachelors degree with 10\+ years of technical leadership experience leading Voice AI and Speech Technology teams and organizations AND 5\+ years of hands\-on experience building and optimizing Voice AI models (e.g., ASR/NLU/TTS systems) or as a Voice AI researcher. Travel Requirements ----------------------- Under 10% Relocation Provided ----------------------- None Position Type ----------------- Experienced Referral Payment Plan ------------------------- No Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental \& Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally\-protected characteristic. We are proud of our people\-first and community\-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.