Bilingual Executive Assistant / Operations Assistant (English/Spanish

Overview

We are a growing construction cleaning company based in Nashville, TN, seeking a Bilingual Executive Assistant / Operations Assistant to work directly with the owner and support daily business operations.

This role is best suited for someone who can operate as a right\-hand partner—working hand\-in\-hand with leadership across multiple projects. You will be expected to manage a wide range of responsibilities, multitask effectively, and maintain organization across fast\-moving priorities.

This is a high\-responsibility role with direct exposure to business operations, sales, and project coordination. It offers strong long\-term growth potential for the right individual.

Key ResponsibilitiesExecutive Support (Owner Partnership)

• Manage and organize inbox communication
• Draft and respond to emails and messages professionally
• Schedule meetings, walkthroughs, and follow\-up calls
• Maintain calendar organization and daily priorities
• Track tasks and ensure deadlines are met without constant oversight

Operations \& Administrative Management

• Maintain organized records for leads, clients, and active projects
• Update CRM systems and spreadsheets with accurate notes and next steps
• Organize key documents (bids, scopes, onboarding paperwork, invoices, etc.)
• Support coordination between office operations and field teams
• Assist with billing follow\-ups, job tracking, and project closeouts

Lead Follow\-Up \& Sales Support

• Follow up with inbound and outbound leads to schedule walkthroughs
• Track lead pipeline and ensure consistent follow\-up activity
• Assist with sending proposals, estimates, and outreach messages
• Support maintaining an active and organized sales pipeline

Cold Call Team Coordination

• Assist in coordinating and tracking cold call team performance
• Ensure lead data is accurate, documented, and organized
• Provide updates on activity, results, and pipeline progress

Field \& Project Support (As Needed)

• Attend walkthroughs to document notes and capture photos
• Assist with communication and follow\-up after site visits
• Support coordination of jobsite logistics when required

Bilingual Communication (English/Spanish)

• Communicate clearly with both English\- and Spanish\-speaking team members
• Translate job instructions, updates, and documentation as needed
• Support communication with crews, vendors, and partners

Role Expectations

This position requires:

• The ability to multitask across multiple projects and priorities
• Strong organizational discipline and attention to detail
• Consistent follow\-through without needing constant supervision
• Professional communication across email, phone, and messaging
• The mental capacity to handle a variety of administrative and operational tasks daily

You will be working directly with the owner and will play a key role in keeping the business organized, responsive, and moving forward.

Minimum Requirements (Non\-Negotiable)

• Bilingual (English/Spanish)
• Located in or near Nashville, TN
• Strong written and verbal communication skills
• Comfortable making outbound calls and consistent follow\-ups
• Highly organized and detail\-oriented
• Reliable phone and internet access
• Dependable, responsive, and able to manage responsibilities independently

Preferred Qualifications

• Experience in executive assistance, operations, or administrative support
• Familiarity with CRM or pipeline management systems (Jobber, HubSpot, PipeDrive, etc.)
• Background in construction, cleaning, or service\-based industries

Growth Opportunity

This role is designed for long\-term growth. As the company scales, there will be opportunities to take on increased responsibility in operations, project management, and leadership—with corresponding increases in compensation.

Position Structure

• Monday–Friday schedule
• Combination of in\-person and remote work depending on tasks
• Daily workload typically aligned with full\-time expectations

Final Note

This is a high\-expectation role in a growing company. It requires someone who is proactive, organized, and capable of managing multiple responsibilities at once. If you are looking for a position with growth, responsibility, and direct involvement in business operations, this is an opportunity to build long\-term value.

Pay: From $2,500\.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person