Lead Pre-Services Representative (Remote)

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL\-certified campus \- a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well\-being and inspire your best work.

Job Summary:

Coordinates with the department's supervisor to assist with patient registration, employee scheduling and department clerical and administration functions. Assists with oversight, hiring and training/coaching of the department's staff. Provides guidance to staff within the latitude of established work area and policies. Works on assignments that are considerably difficult requiring judgment in resolving issues or in making recommendations. Works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' relevant experience: Preferred

Essential Functions:

• Coordinates and participates in department's service activities including greeting, interviewing, registering, admitting and discharging patients.
• Completes general office support duties including ordering supplies, answering questions and taking phone calls. Reports any problems or issues with other departments to department supervisor daily to resolve any registration issues.
• Troubleshoots incorrect accounts daily if needed by working directly with other departments. Orders tests accurately for laboratory and diagnostic imaging tests/exams.
• Completes Medicare Secondary Payer (MSP) report corrections.
• Performs other job\-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E\-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E\-Verify. By choosing to apply, you acknowledge that you have accessed and read the E\-Verify Participation and Right to Work notices and understand the contents therein.