Care Coordinator (Non-Medical)

Overview

We are hiring a part\-time Care Coordination Assistant (Non\-Medical) to support administrative and scheduling tasks for an individual client. This role focuses on organizing appointments, tracking follow\-ups, and communicating with healthcare offices to ensure tasks are completed accurately and on time. The position is administrative in nature and does not involve medical care, clinical decision\-making, or hands\-on services.

Duties

• Schedule, confirm, and reschedule medical appointments
• Track upcoming prescription refill needs and submit refill requests before medications run out
• Call provider offices, labs, and pharmacies to follow up on open items
• Monitor ongoing tasks and ensure nothing is missed
• Maintain accurate documentation using provided systems
• Communicate status updates clearly and professionally
• Prepare weekly written summaries outlining completed tasks, pending items, and next steps

Requirements

• High school diploma or GED required, Associates/Bachelors preferred
• Bilingual (English/Spanish) required
• Prior experience in healthcare administration, medical office support, patient scheduling, referrals, or care coordination
• Strong attention to detail and high organizational skills
• Ability to manage multiple open tasks and follow through until completion
• Ability to recognize patterns, identify issues, and problem\-solve within defined scope
• Working knowledge of common healthcare providers and specialties (e.g., primary care, specialists, labs, pharmacies)
• Ability to communicate clearly and professionally with healthcare offices, pharmacies, and clients
• Comfortable handling sensitive personal and health\-related information with discretion
• Ability to follow defined workflows, documentation standards, and escalation protocols
• Ability to work independently and proactively follow through on open items without requiring constant direction.

This role is well\-suited for someone who values structure, organization, and clear expectations in their work.

Work setting: Remote (Florida\-based required).

Schedule: Flexible within the week; must be available during weekday business hours (approximately 9am–5pm ET) starting at 15 hours a week and eventually transitioning to 30\-35 hours per week (Room for growth to a managerial position).

Pay: $15\.00 \- $18\.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• Briefly describe your experience scheduling medical appointments or following up with provider offices.

Experience:

• healthcare administration and/or care coordination: 1 year (Required)

Language:

• Fluent Spanish and Fluent English? (Required)

Location:

• Florida (Required)

Work Location: Remote