Operations Assistant

Summary of Position

The Operations Assistant provides comprehensive administrative and analytical support to the Operations team. This role is responsible for high\-volume data entry and analysis, preparing and distributing reports to internal stakeholders, and ensuring all operational documentation is accurately completed, maintained, and readily accessible. The Operations Assistant also supports employee initiatives, including job\-specific training, tailgate training coordination, and onboarding follow\-up. Success in this role requires the ability to operate effectively in a fast\-paced, evolving environment, demonstrate flexibility and sound judgment when responding to changing priorities, and consistently deliver a high level of internal customer service.

Essential Duties for all Employees

· Maintains a clean and safe work environment that promotes work safety and product integrity.

· Must follow all Safety, HACCP \& GMP requirements.

· Able to work within a changing work environment

Job Specific Duties \& Responsibilities

· Oversee, ensure accuracy and data entry of production order (PDO’s) closing in SAP

· Ensure accurate inventory consumption for cost and raw product, ingredient, and packaging traceability.

· Measures performance against process requirements, aligns improvements to performance gaps, provides recommendations for improvement and runs cost/benefit analysis.

· Track and report production line performance in schedule attainment, yields and OEE (Overall Equipment Effectiveness).

· Provide technical and administrative support to Finished Goods Scheduler and Operations Planner

• Performs root cause analysis on inventory and reports discrepancies to internal stakeholders.

· Work closely with plant operations, scheduling, and cost accounting to validate order variances, labor performance, and material usage accuracy.

• Develop and maintain effective working relationships, work cross\-functionally, and be able to strategically resolve conflicts and implement solutions.

Qualifications

* Associate’s degree and/or minimum three (3\) years of manufacturing and/or plant experience

* Proficient in navigating ERP systems, such as SAP, JD Edwards, or Famous

• Provide high\-level customer service to internal and external customers.
• Leadership, good communication and influencing skills
• Ability to multi\-task and meet deadlines.

· Proficiency in MS Office applications (Word and Excel)

* Bilingual, Spanish

Internal Contacts \& Key Interactions

The Operations Planner will regularly collaborate with the following internal stakeholders to ensure material availability, schedule adherence, and service\-level performance:

Finished Goods Planner / Scheduler

· Align material sourcing plans with the finished goods production schedule

· Communicate constraints, changes, and risks impacting production execution

Procurement / Purchasing

· Provide sourcing priorities and direction to Raw Product, Ingredient, and Packaging Buyers

· Align supplier agreements, lead times, and contract volumes with production demand

Quality Assurance (QA)

· Coordinate material holds, releases, rework, and disposition timing

· Ensure compliance with food safety, specification, and traceability requirements

Operations / Production Management

· Confirm material readiness for scheduled production runs

· Communicate shortages, substitutions, or timing risks impacting line efficiency

Receiving \& Warehouse / Inventory Control

· Align inbound material timing with storage capacity and FIFO requirements

· Monitor inventory age, shelf life, and space constraints

Sales \& Customer Service

· Communicate anticipated product shortages and recovery options

· Support customer allocation decisions during supply constraints

Finance / Accounting

· Support inventory valuation, aging, and working capital objectives

· Address invoice discrepancies, cost variances, and material write\-offs

IT / ERP Support

· Partner on ERP master data accuracy, BOM integrity, and reporting enhancements

Senior Leadership / Management

· Escalate risks, supply disruptions, and service\-level threats

· Provide visibility to inventory exposure and mitigation plans

Physical Requirements

· Ability to stand and sit for long periods of time and walk extended distances and for longer periods of time

· Ability to work in changing weather conditions

· Frequent climbing of stairs

Compensation

The final determination of a successful candidate's starting pay will vary based on several factors, including market location, job\-related knowledge, skills, education, and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Our goal is to provide competitive pay that recognizes your experience, credentials, and education alongside our benefits program to meet your needs.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Equal Employment Opportunity

George Chiala Farms, Inc. is an Equal Opportunity Employer

Pay: $28\.00 \- $30\.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person