We are seeking an energetic and detail\-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth office management. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, patients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to our dynamic team. Responsibilities
- Greet visitors, patients and clients with professionalism and warmth, ensuring a positive first impression.
- Manage multi\-line phone systems, answer inquiries promptly, and direct calls efficiently using excellent phone etiquette.
- Handle incoming and outgoing correspondence, including emails, mail, and packages, with accuracy and confidentiality.
- Schedule appointments for multiple physical therapists, physical therapist assistant, and Pilates instructor
- Perform data entry, filing, and document proofreading to ensure accurate record keeping and organization.
- Utilize office management software such as Microsoft Office, WebPT
- Support clerical tasks
- Prior office experience or administrative support experience is preferred but not required; we value enthusiasm and a willingness to learn.
- Experience in customer service or customer support roles that involve direct interaction with clients, patients or visitors.
- Familiarity with front desk responsibilities in medical or dental offices is a plus; bilingual abilities are highly desirable for effective communication with diverse populations.
- Strong organizational skills with the ability to multitask effectively while maintaining attention to detail.
- Knowledge of office management procedures such as filing systems, calendar management, bookkeeping basics
- Excellent time management skills coupled with professional phone etiquette ensure smooth daily operations. Join us in creating a welcoming environment where professionalism meets warmth! This role is perfect for someone eager to grow their administrative career in a vibrant setting that values initiative and excellent service delivery.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Pay: $20\.00 \- $26\.00 per hour
Benefits:
Work Location: In person