HR & Payroll Specialist

Is this you? You’re an outgoing, detail\-oriented HR professional who enjoys supporting daily HR operations and takes pride in getting things done efficiently. You thrive on variety, take initiative to improve processes, and bring enthusiasm to everything you do. If that sounds like you, join our dynamic, growing technology company—where our focus on people and results creates a fun, collaborative work environment with excellent benefits and perks!

Who are we? Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry\-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud\-first application consulting.

What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer\-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact.

What would you do? As our HR \& Payroll Specialist, you will serve as a trusted resource for employees on all HR and payroll\-related matters, ensuring processes are executed accurately, efficiently, and in compliance with company policies and regulatory requirements. You will play a key role in maintaining operational excellence across the employee lifecycle.

In this role, you will support a broad range of HR functions, including global payroll and benefits administration, new hire onboarding, personnel file management, HRIS reporting, and compensation tracking. You will partner closely with our PEO to coordinate training initiatives, administer policies, support recruiting and hiring processes, and manage day\-to\-day HR operations.

The ideal candidate is confident managing multiple priorities, communicates clearly, and maintains confidentiality, accuracy, and integrity in all work. You take pride in getting things done efficiently, enjoy building relationships across the organization, and bring a proactive, solutions\-oriented mindset to every task.

What are the details?

Primary Responsibilities

• Administer and manage the end\-to\-end onboarding process, ensuring a seamless and compliant new hire experience
• Manage global payroll activities ensuring accurate processing of benefits deductions, reimbursements and employee updates
• Calculate and validate monthly sales commissions; accurately input data into payroll systems
• Track and validate quarterly bonus documentation, ensuring proper approvals and accurate calculations
• Process and reconcile 401(k), RRSP, HSA and FSA contributions through third\-party platforms
• Responsible for day\-to\-day administrative HR tasks \- preparing offer letters, scheduling, filing, updating internal databases
• Point of contact for benefits administration, including enrollments, changes, and employee inquiries
• Monitor Learning Management System (LMS) compliance and track global training requirements to ensure timely completion
• Track certification expirations and ensure timely renewals
• Draft and process employee status change documentation (promotions, compensation changes, transfers)
• Manage employment verification requests (VOEs)
• Support workers’ compensation documentation and state compliance requirements
• Responsible for maintenance and auditing of personnel files
• Assist with full\-cycle recruiting including scheduling interviews, posting jobs, screening candidates, and coordinating offers and background check compliance
• Generate reports on PTO usage, headcount, payroll, and compliance metrics
• Ensure data integrity and consistency across HRIS, payroll, and recruiting system
• Serve as a resource to employees by guiding them through HR processes and responding to policy and benefit\-related inquiries
• Assist with processing terminations and employee offboarding
• Responsible for E\-Verify compliance
• Compile HR reporting from HRIS, Applicant Tracking System, recognition platform
• Conduct audits of payroll, benefits and other HR programs and recommend corrective actions
• Support annual compensation review cycle and merit increase tracking
• Assist with executing and organizing employee engagement initiatives and company events

What do you know?

Knowledge and Experience:

• 2\+ years of experience in HR and payroll administration
• Experience using HRIS systems such as UKG or Rippling preferred
• Knowledge of payroll processes and multi\-state compliance preferred
• Proven ability to handle confidential information with discretion, professionalism and integrity
• Experience supporting the employee life cycle including onboarding, internal movements and offboarding processes
• Familiarity with HR best practices, compliance standards, and recordkeeping requirements
• Ability to manage multiple priorities and projects simultaneously in a fast\-paced environment while maintaining attention to detail
• Strong organizational, analytical, and problem\-solving skills, with the ability to identify issues and develop creative solutions
• Excellent written and verbal communication skills with a focus on clarity, tone, and professionalism
• High level of initiative, dependability, and self\-motivation, with a proactive can\-do attitude
• Exceptional interpersonal and customer service skills, with the ability to build trust and positive working relationships across all levels of the organization
• International HR exposure or experience working with global teams is a plus
• Experience with data entry, reporting, and document management in HR systems
• Commitment to continuous learning and staying current with HR trends and technologies

What do you get from us?* Unlimited PTO – That’s right! Unlimited PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work

* Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in\-office collaboration

* Health, Dental \& Vision Coverage – Comprehensive insurance plans to keep you and your family healthy

* HSA \& FSA Plans – Use pre\-tax dollars for healthcare and dependent care expenses. Plus, we contribute to your HSA every paycheck

* Wellness Reimbursement – An annual benefit to support your physical and mental well\-being, covering a wide range of health\-related expenses

* 401(k) with Company Match – Invest in your future with our 401(k) plan and company contribution

* Casual, Supportive Culture – We keep things laid\-back but focused, with a strong emphasis on teamwork and accountability

* Recognition \& Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact

* Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career

* Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values

* Zoo Membership – Unwind outside of work with a 50% reimbursement on your annual zoo membership

* A Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing it

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

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