Front Desk Agent

Overview

Join our dynamic team as a Front Desk Agent, where your energy and organizational skills will be the first impression for visitors, clients, and team members alike! In this vital role, you will serve as the welcoming face of our organization, managing front desk operations with enthusiasm and professionalism. Your multitasking abilities and attention to detail will ensure smooth daily operations, creating a positive environment that reflects our commitment to excellence. Whether handling administrative tasks or providing outstanding customer support, your proactive approach will help us deliver exceptional service every day.

Duties

• Greet visitors, clients, and staff warmly, ensuring they feel welcomed and valued
• Manage multi\-line phone systems efficiently, directing calls accurately and courteously
• Handle incoming correspondence, emails, and inquiries with professionalism and promptness
• Maintain organized filing systems, data entry records, and office documentation
• Support office management tasks such as calendar management, appointment scheduling, and proofing documents
• Assist with clerical duties including typing reports, proofreading materials, and managing office supplies
• Provide excellent customer service support by addressing questions and resolving issues promptly

Requirements

• Proven experience in office management or administrative roles with strong organizational skills
• Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Familiarity with QuickBooks or bookkeeping experience is a plus
• Excellent phone etiquette and experience managing multi\-line phone systems
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Strong clerical skills such as data entry, filing, proofreading, and time management
• Previous experience as a dental or medical receptionist or personal assistant is advantageous
• Ability to handle high\-volume customer support scenarios with professionalism and patience

Join us to be the friendly face that keeps our operations running smoothly! Your enthusiasm for organization and customer service will make a meaningful impact in our vibrant workplace. We value every team member’s contribution and are committed to fostering a supportive environment where you can thrive.

Pay: $16\.90 \- $17\.00 per hour

Benefits:

• 401(k)
• Employee discount

Work Location: In person