We are a fast\-paced personal injury and civil rights law firm seeking a reliable, organized, and professional Intake Coordinator / Receptionist for our Pasadena office. This is an entry\-level position with strong growth potential for the right candidate.
Responsibilities:
- Answer high\-volume incoming calls and greet clients in a professional, compassionate manner
- Conduct initial client intakes and gather critical case information
- Route calls, messages, and new case inquiries across multiple offices throughout California and to virtual staff abroad
- Maintain organized records and assist with administrative tasks
- Support the intake and pre\-litigation teams in a fast\-moving environment
- Ability to manage a high volume of calls while maintaining professionalism and patience
- Excellent communication and customer service skills
- Strong attention to detail and organization
- Ability to multitask and coordinate across multiple teams and locations
- Dependable, punctual, and team\-oriented
- Prior customer service experience preferred (legal experience not required)
- Competitive hourly pay (based on experience)
- Opportunity for growth within the firm
- Training provided
- 401(k)
- Health insurance
- Paid time off
Qualifications:
Compensation \& Benefits:
To Apply:
Please submit your resume and a brief note explaining your interest in the position.
Pay: $23\.00 \- $26\.00 per hour
Benefits:
Work Location: In person