Insurance Claims Clerk

Reports To: Assistant Vice President of Insurance Claims

Who We Are:

Our number one asset is our team members, and we are proud that most of our leaders have been promoted from within. As a team member, you'll help credit\-disadvantaged consumers to improve their lives through competitive financing agreements and a supportive, informative customer experience. We do this because it rewards our customers with dignity and self\-sufficiency, our employees with growth and opportunity, and our business partners with prosperity – all in support of our mission, "To Enrich Lives."

Your Role: As an Insurance Claims Clerk you will assist the Insurance Claims Specialists to resolve open insurance claims. Provide professional, courteous, accurate and efficient service to each customer.

Schedule:

Part\-time (benefits not included)

Work Environment:

In\-office, with potential for remote flexibility based on performance and role requirements

Wage:

$17/hour

Responsibilities:

• Data entry and verify customer information
• Process checks on insurance claims and related documents such as, insurance load edits, fraud affidavits and title releases
• Initiate the filing of GAP claims
• Handle incoming and outgoing e\-mail
• Connect with the appropriate personnel to assist in resolving customer concerns
• Protect the legal, financial and moral well\-being of the company
• Other tasks assigned by management

Proficiencies:

• Asks the right questions to accurately analyze situations
• Follows through on commitments and makes sure others do the same
• Displays a can\-do demeanor in good and tough times
• Provides timely and helpful information to others across the organization
• Consistently at work and on time

Qualifications:

• High school graduate or comparable
• Ability to read and comprehend instructions and information
• Can communicate quickly, effectively, and accurately
• Basic knowledge of Microsoft Office
• Effective time management and ability to multi\-task
• Ability to use office equipment and computers

Physical Requirements:

Ability to remain stationary for continuous periods of time. Constantly operate a computer and phone. Frequently communicates with customers, coworkers, and managers about accounts. Able to exchange accurate information in these situations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Please contact us to request accommodation.