Administrative Operations Assistant (U.S.-Based Only) – Part-Time, Long-Term

About the Role

Connor Claim Service, Inc. is a growing appraisal and claims services firm seeking a U.S.\-based Administrative Operations Assistant to take over the administrative and operational side of the business. This is a long\-term, part\-time role for someone who is organized, reliable, tech\-comfortable, and able to work independently.

You will manage our claims management system, handle new assignments as they come in, set up new files, communicate with clients, schedule inspections, manage calendars, prepare documents, and keep the business running smoothly.

This is NOT a simple data\-entry job. This is an operational support role where you will help manage the workflow of an active appraisal firm.

What You Will Do (Primary Responsibilities)

Claims Management System (Training Provided)

• Take over the setup and management of our claims management system
• Enter new assignments into the system
• Upload documents, set due dates, and move files through workflow stages
• Test workflows and identify areas needing adjustment
• Contact software support directly when needed
• Help refine and optimize the system over time

Administrative Operations

• Monitor emails
• Set up new files in the claims system and in Xactimate (training provided)
• Create and organize Google Drive folders
• Draft letters and emails using templates
• Send forms for electronic signature
• Schedule meetings and manage the company calendar
• Track deadlines and ensure timely follow\-up
• Prepare reports and documents
• Assist with invoicing and file closure tasks

General Expectations

• Work independently with minimal supervision
• Communicate clearly and professionally
• Maintain confidentiality
• Be reliable, consistent, and detail\-oriented
• Be available for light check\-ins in the morning and afternoon
• Complete new assignment setup within 24 hours (except weekends)

Required Qualifications

• Must be
U.S.\-based
• Must speak and write
fluent English
• Strong administrative or operations background
• Excellent communication skills
• Strong organizational skills
• Comfortable learning new software systems
• Comfortable contacting software support when needed
• Ability to work independently and manage time well
• Reliable internet and computer

Preferred (Not Required)

• Experience in insurance, claims, legal admin, or similar fields
• Experience with workflow or project management systems
• Experience with Xactimate (training provided if needed)
• Experience with Google Drive organization
• Experience with scheduling and calendar management

Hours \& Schedule

• 10–15 hours per week
• Flexible schedule
• Work may be split into short blocks (e.g., morning \+ afternoon)
• Must be able to check email at least twice per day
• Must complete new assignment setup within 24 hours

Compensation

• $20/hr to start
• Opportunity for raises as you take on more responsibility and master the workflow
• Long\-term, stable role for the right person

To Apply

Please submit:

• A brief introduction about yourself
• Your relevant experience
• Why you believe you’re a good fit for this role
• Your availability (days/times)
• Confirmation that you are U.S.\-based and fluent in English

Screening Questions

• Are you located in the United States?
• Do you have experience managing workflows or administrative systems?
• Are you comfortable contacting software support on behalf of the company?
• Are you able to check email at least twice per day?
• Are you looking for a long\-term, part\-time role?

Pay: From $20\.00 per hour

Benefits:

• Flexible schedule

Language:

• English (Required)

Location:

• United States (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: Remote