Administrative and Operations Support Specialist

Job Summary

We are seeking a dynamic and detail\-oriented Administrative and Operations Support Specialist to join our team. In this vital role, you will serve as the backbone of our small consulting business operations, ensuring smooth daily functions and providing exceptional support to this consultant and clients alike. This role supports mission\-driven work serving providers and systems working with individuals with autism and intellectual/developmental disabilities, their families or legal guardian. The ideal candidate is proactive, detail\-oriented, and able to manage multiple priorities with minimal supervision while maintaining strict confidentiality and data security standards.

Key Responsibilities

• Manage invoicing, billing, and tracking using QuickBooks
• Track project hours, deliverables, and contract requirements across multiple counties
• Coordinate timelines, communications, and documentation for multiple projects
• Create Google Forms
• Maintain organized systems for contracts, reporting, and administrative workflows
• Handle sensitive and confidential information in accordance with privacy requirements

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications
• Experience with QuickBooks or other bookkeeping software is highly desirable
• Excellent organizational skills with the ability to prioritize tasks effectively fast\-paced work
• Bilingual abilities are a plus to assist diverse client needs and enhance communication
• Demonstrated office management experience with familiarity in clerical tasks such as paperless\-electronic filing, data entry, and calendar coordination
• Attention to detail for proofreading documents accurately
• Customer service orientation with a friendly demeanor and problem\-solving mindset
• Effective time management skills to handle multiple responsibilities simultaneously
• Personal assistant experience or previous roles involving consultation work will be advantageous

Technology Requirements

• Must have access to a reliable computer and high\-speed internet
• Must be comfortable using cloud\-based systems (e.g., QuickBooks, Microsoft 365, Google Workspace)
• Must be able to work securely in a remote environment and maintain confidentiality of sensitive information

Background Check Requirement

This position is subject to background check requirements in alignment with state and county contracts.

• Must be able to pass a Washington State background check
• If not a Washington State resident for the past three (3\) consecutive years, must be able to pass a national/FBI fingerprint\-based background check

Your proactive attitude and meticulous approach will make a meaningful impact in our mission\-driven work serving, training and providing consultation to providers and systems working with adults with developmental and intellectual disabilities and autism, their family or legal guardian. We value an energetic person who is committed to excellence, who thrive on diverse, multiple contracts, in multiple counties.

Pay: $26\.50 \- $32\.50 per hour

Application Question(s):

• Tell us about a role where you worked with minimal supervision. How did you prioritize your work and ensure nothing fell through the cracks?
• This role involves supporting multiple projects across different counties and deadlines. How do you stay organized and manage competing priorities?
• Give an example of a time you identified a problem or gap in a system (billing, scheduling, communication, etc.). What did you do to fix it?

Experience:

• QuickBooks: 1 year (Required)

Work Location: Remote