Certified Medical Assistant In Basket

*BSW Health Signature Medicine Fort Worth900 W Magnolia Ave, Suite 202, Fort Worth, 76104M\-F/730\-430pm (hour lunch)\*NOT remote/ON\-SITE role\####

#### About Us

Here at Baylor Scott \& White Health we promote the well\-being of all individuals, families, and communities. Baylor Scott and White is the largest not\-for\-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

#### Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott \& White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar\-for\-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

#### Job Summary

Certified Medical Assistants deliver healthcare, handle admin tasks, and clinical responsibilities. They manage patient records and care coordination tasks. They ensure high\-quality health services and patient satisfaction.

#### Essential Functions of the Role

• Handle relevant messages using our standard workflow.
• Act as the primary reviewer for all team\-assigned messages, identifying those suitable for top professional roles.
• Provide patients with educational materials as directed by the medical professionals.
• Ensure message statuses are correctly marked to highlight who is responsible for further action.
• Direct out\-of\-scope messages to the right team member, pool, or provider.
• Document all interactions and activities in the electronic medical record clearly and efficiently.
• Facilitate referrals and secure prior approvals as per our clinic workflow.
• Manage paperwork such as Family and Medical Leave Act documents, home health forms, and others.
• Implement standing orders delegated to you.
• Manage pending orders and related diagnosis codes.
• Undertake administrative duties including making patient calls, sending Mychart notifications, and passing along messages.
• Take on initial responsibility for closing care gaps for your assigned patient panels.
• If necessary, perform in\-clinic duties as outlined in the job descriptions for Certified Medical Assistants.

#### Key Success Factors

• Proficiency in managing medical administrative tasks according to legal guidelines and productivity measures.
• A sound understanding of the importance of precise and risk\-free medical administration.
• Acquaintance with the essential medical methods: correct patient, appropriate medication, accurate dose, suitable route, and right timing.
• The ability to meticulously record patient information in line with organizational policies and procedures.
• Knowledge about privacy regulations in healthcare, specifically those related to HIPAA.
• Skill in administering injections and drawing blood.
• Understanding of medical terminology.
• Excellent communication skills, both verbally and in writing, and the ability to listen well.
• Quick aptitude in evaluating requests using both online and paper\-based materials, and accurately responding to inquiries from patients.
• Good data entry and computer skills are required, along with attention to detail.
• Fast typing and excellent navigation abilities are also necessary.
• Comfortable with high\-pace and regularly changing working conditions.

#### Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION \- H.S. Diploma or GED Equivalent
• EXPERIENCE \- 2 Years of Experience