Casual Labor Program Assistant - Transit Services

General Description

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This is an On\-Call Casual Labor position. Please note: The days/hours worked would be as needed, without a regular set schedule.

The Casual Labor Program Assistant performs various customer service and administrative support tasks related to Transit Services programs funded with state, federal and local dollars. This position is located in Lecanto, Florida.

Essential Functions

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• Performs various customer service duties including, but not limited to, answers phone lines, schedules trip reservations and assists customers with transportation resources.
• Collects customer data to determine eligibility for the Transportation Disadvantaged program, which may include mailings, face\-to\-face interviews and /or telephone correspondence.
• Performs data entry into the Transportation Dispatch / Reservation software system.
• Schedules trips for the Veterans including contacting via telephone the day before and verifying pickup times.
• Participates in mandatory emergency operations when a countywide emergency is declared. Duties and hours will vary based on the needs of the department.
• Performs basic accounting tasks, as needed.

Minimum Requirements

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Education, Training, and Experience

• High School Diploma or GED equivalent.
• One (1\) year relevant experience (customer service, clerical).
• Basic accounting experience highly desirable.

Skills and Abilities

• Ability to type at a moderate rate of speed with a good degree of accuracy.
• Must have excellent customer service skills.
• Requires strong organizational skills and must be very detailed oriented.
• Requires ability to maintain courteous and effective relations with County staff, elected officials, community interest groups and the public.
• Must have strong working knowledge of computers and be proficient in the use of Microsoft Office Suite of Products (i.e., Outlook, Word, Excel, etc.).

Licenses

• Valid Florida Driver License (or must obtain within 30 days of establishing residency in Florida), or valid Florida Identification Card is acceptable.

Physical Requirements/Work Environment

• Requires a combination of sitting, standing, and walking.
• The job involves frequent lifting and carrying up to 10 pounds, and occasionally up to 20 pounds.
• The job requires frequent balancing and on occasion twisting and reaching above shoulders.
• The job requires the completion of tasks that involves fine manual manipulation and typing.
• The job requires normal visual acuity and field of vision, color vision, hearing, and speaking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Emergency Response/Recovery Activities

• All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. Emergency response duties may also include driving and/or operating a county vehicle or equipment and employees must obey all safety policies, and roadway rules and laws.

Supplemental Information

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PLEASE REVIEW THE MINIMUM REQUIREMENTS ON POSTING AND COMMUNICATE HOW YOU MEET THE MINIMUM REQUIREMENTS IN YOUR APPLICATION/RESUME. MINIMUM REQUIEMENTS MUST BE MET TO BE CONSIDERED. Applications will be carefully reviewed to assess qualifications. Selected applicants will be interviewed to determine who will be hired for the job. The kind and length of related work experience, training and education shown on the application/resume will be an important consideration in the screening process. Relevant experience that is not gained through work experience should be explained in the additional information section of the application.

Must successfully pass a criminal background check.

Citrus County, Florida supports a Drug\-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112\.0455, F.S., Drug\-Free Workplace Act.

Citrus County, Florida Board of County Commissioners (BOCC), is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), marital status, citizenship, physical or mental disability, genetic information, veteran status, or any other protected trait.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the Citrus County, Florida Board of County Commissioners in advance to allow sufficient time to provide an accommodation.

Pursuant to Chapter 119, Florida Statutes or the “Public Records Law,” applications, resumes and personnel records are subject to public inspections. Details regarding the “Public Records Law”/ “The Sunshine Law” / Florida Statutes and the statutory exemptions are available on websites such as the Florida Office of the Attorney General, Florida Senate and Florida Legislature. Additionally, Citrus County Board of County Commissioners Public Information section is located on our website.