Hospital Admissions Coordinator

Join KVC as a Hospital Admissions Coordinator

Work Wellbeing Score: 83 on Indeed

Be the first point of connection for individuals and families seeking critical behavioral health services. At KVC, every interaction matters—and as a Hospital Admissions Coordinator, you play a key role in ensuring timely access to care while providing compassionate, professional support during pivotal moments.

### Position Summary

The Hospital Admissions Coordinator is an entry\-level, fast\-paced role designed for individuals passionate about supporting vulnerable populations. This position manages incoming calls, coordinates referrals into available hospital beds, and ensures individuals are placed in the appropriate level of care.

You will work closely with referral partners, guardians, and individuals in crisis—requiring strong communication, organization, and decision\-making skills. This role demands the ability to multitask across multiple systems while maintaining composure and delivering trauma\-informed, customer\-focused service.

At KVC, our values guide everything we do: helping people, leading with compassion and authenticity, strengthening family connections, collaborating to improve, acting with urgency and innovation, and embracing diverse perspectives.

### Why Join KVC

• Meaningful work supporting children, youth, and families in crisis
• Fully remote work after training
• Structured onboarding with hands\-on, in\-person training
• Opportunity to grow experience in behavioral health and hospital admissions
• Fast\-paced role where your decisions make a real impact

### Schedule \& Work Location

* Schedule: Monday–Friday, 3:30 PM – 11:30 PM

* Training: 100% in person for a minimum of two weeks

* Work Setup: Fully remote after successful completion of training

### Minimum Requirements

• Must be at least 20 years of age
• High School Diploma or equivalent required; Bachelor’s degree in a related field preferred (Social Work, Psychology, Counseling, etc.)
• Minimum of two years of relevant experience may substitute for degree
• Valid driver’s license and auto insurance

### Preferred Qualifications

• Experience working with vulnerable, at\-risk, or underserved populations
• Background in hospital admissions, intake coordination, or crisis response
• Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams) and cloud\-based systems
• Experience with Electronic Health Records (EHR) systems
• Strong multitasking and time management skills
• Ability to work independently and problem\-solve in a remote setting
• Experience with trauma\-informed care and crisis de\-escalation

### Key Responsibilities

• Manage high\-volume incoming calls and coordinate hospital admissions and referrals
• Assess eligibility and facilitate placement into open beds or appropriate levels of care
• Provide trauma\-informed support and de\-escalate callers in crisis
• Communicate effectively with referral partners, guardians, and internal teams
• Accurately collect, document, and enter data into EHR and internal systems
• Maintain strict confidentiality of all patient and family information
• Navigate multiple systems simultaneously to ensure efficient workflow
• Collaborate with internal teams to support timely admissions and care coordination
• Maintain professionalism and composure in high\-stress situations
• Support compliance, audits, and adherence to policies and procedures
• Participate in ongoing training, staff meetings, and performance improvement initiatives

### What You Bring

• Strong communication and active listening skills
• High attention to detail and accuracy
• Ability to multitask and prioritize in a fast\-paced environment
• Professionalism, adaptability, and emotional resilience
• A collaborative, solutions\-focused mindset
• Passion for helping individuals and families access care

If you’re ready to be part of a mission\-driven team and make a difference when it matters most, apply today to join KVC as a Hospital Admissions Coordinator.