Legal Assistant / Legal Receptionist

About Us

We are a busy, client\-focused Criminal Defense and Traffic Citation Law Firm located in downtown Raleigh, dedicated to vigorously defending clients facing Misdemeanor, Felony, and Traffic\-related charges (including DWI/DUI, speeding, reckless driving, license suspensions, and more).

Job Overview

We are seeking a reliable, detail\-oriented, and professional Legal Assistant to provide essential support to our attorneys. This role is ideal for someone who thrives in a fast\-paced environment, excels at organization and client communication, and is passionate about helping people navigate the North Carolina criminal justice system.

Both part\-time and potential full\-time schedules are available, with flexibility around court calendars. Competitive pay reflects the importance of this role and rewards experience and reliability.

Key Responsibilities and Duties

The Legal Assistant/Legal Receptionist will handle a wide range of substantive and administrative tasks to ensure efficient case management and outstanding client service. Duties include (but are not limited to):

* Client Intake \& Case Management\- Conduct initial client intake interviews (in\-person, phone, or virtual), gather personal information, police reports, citations, and other documents; open new case files and maintain organized physical and electronic files (using case management software); track case deadlines, court dates, and discovery timelines.

* Document Preparation \- Filing
Drafts, review, and proofread legal documents including correspondence, motions, affidavits, discovery requests/responses, pleadings, and client letters; prepare and e\-file documents with Wake County District and Superior Courts, NC AOC systems, and other required agencies; assist with DMV\-related paperwork, license reinstatement requests, and administrative hearings.

* Court \& Calendar Coordination
\- Maintain attorney calendars, schedule court hearings, pre\-trial conferences, client meetings, and deadlines; coordinate with court clerks, prosecutors (Wake County District Attorney’s Office), law enforcement agencies, and opposing counsel; prepare attorneys and clients for hearings, trials, and sentencing.

* Client Communication and Support\- Serve as the primary point of contact for clients, providing timely case status updates (under attorney supervision); prepare clients for court appearances, explain procedures, and ensure they understand next steps; handle high\-volume phone calls, emails, and client inquiries professionally and compassionately; Maintain effective communication with courts, vendors, and internal teams.

\Discovery \& Evidence Handling
Request \*\- Review, and organize discovery materials including police reports, body camera footage, 911 calls, lab results, and witness statements; assist with evidence management, redaction (when required), and trial/hearing preparation.

* Research \& Investigation Support \- Conduct basic legal research and fact investigation as assigned; interview witnesses or gather background information when directed; using Westlaw, LexisNexis, and other legal research tools to support case development across multiple practice areas.

* Trial \& Court Hearing Assistance
\- Prepare trial notebooks, exhibits, and witness materials; attend court with attorneys as needed to take notes, organize documents, and provide real\-time support.

* Administrative \& Office Support \- Answer phones, manage office correspondence, process mail, and handle general administrative tasks; assist with billing, invoicing, and time\-entry tracking; maintain confidentiality and comply with all ethical standards (attorney\-client privilege).

* Additional Duties \- Perform other tasks as assigned to support the firm’s mission of aggressive, results\-driven representation in criminal and traffic matters. Stay informed about updates in laws relevant to expunctions, securities compliance, workers' compensation procedures, and other pertinent areas.

Experience

• Previous experience as a legal assistant preferred but NOT REQUIRED to apply, paralegal preferred but not required to apply, or in a law firm or legal environment (criminal/traffic experience strongly preferred).
• Possess a willingness to learn North Carolina court procedures, e\-filing systems (NC AOC), and traffic/criminal case workflows is a plus.
• Proficiency in Microsoft Office (Word, Outlook, Excel), Adobe Acrobat, and case management software (e.g., MyCase, Clio, PracticePanther, or similar legal practice management database software). Training Provided.
• Strong understanding of legal procedures across diverse areas like workers' compensation protocols, personal injury claims procedures, and criminal defense including interviews and documentation review.
• Exceptional organizational skills, attention to detail, and ability to manage multiple cases in a fast\-paced setting.
• Strong written and verbal communication skills; bilingual (English/Spanish) is a significant plus.
• Professional demeanor, empathy for clients facing legal challenges, and a team\-player attitude.
• High school diploma or equivalent required; associate’s degree, paralegal certificate, or higher preferred.
• Must be able to pass a background check and maintain strict confidentiality.

Job Type: Full\-time

Pay: $35,000\.00 \- $50,000\.00 per year

Benefits:

• 401(k)
• Free parking
• Health insurance
• Opportunities for advancement
• Paid time off
• Parental leave

Work Location: In person