Financial Services Locator - Division of Child Support (Salem)

Initial Posting Date:

04/13/2026Application Deadline:

04/20/2026Agency:

Department of JusticeSalary Range:

$3,515 \- $4,738Position Type:

EmployeePosition Title:

Financial Services Locator \- Division of Child Support (Salem)Job Description:

The Oregon Department of Justice’s Division of Child Support (DCS) is seeking to hire a Financial Services Locator (Office Specialist 2\) for the Division’s Financial Services team in Salem. In this role, you will play a key role in providing a wide variety of general office support to a child support team that directs, documents, and processes various child support actions. We’re looking for someone with strong research and analytical skills, and keen attention to detail to join our team.

The Oregon Child Support Program, administered by the Division of Child Support, is one of the top four anti\-poverty programs in the nation. Become part of a program whose mission is supporting parents to support children. Your contributions will make a difference in the lives of Oregon’s most valuable resource—our children.

You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance\-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success. Apply today!

Job Duties (in part)

Due to the nature of this position, the required work hours are 8 a.m.– 5 p.m., Monday through Friday, with an hour scheduled for lunch. After the training period, this position is eligible for remote work up to three days per week.

* State Disbursement Unit (SDU) Locate

+ Suspended Collections: Review the unidentified collections listed on the Suspended Collections List in the child support computer system. Review the logical and physical collection details and the payment image to determine which child support participant the collection should be associated with.

+ Held Disbursements: Use established procedures and information systems to locate current demographic information for Program participants. Update demographic information on the appropriate participant pages within the child support computer system.

+ Documentation: Accurately narrate any actions and information used to associate the collection with a participant.

* Unclaimed Property Claims

+ Receive requests to reissue escheated funds directly from property owners or through Oregon State Treasury (OST). When a claim is received, review the provided information, and research the request to approve or deny the request as appropriate. Provide the requestor with the results of the request. If a request is valid, update the system as needed to allow for systematic issuance of the escheated funds. Document correspondence and other documentation as appropriate.

* General Office Support

+ Maintain various attendance records for the team. Take, generate, and distribute meeting minutes as assigned. Assist manager with related duties as assigned. Prepare outgoing mail. Sort and process incoming mail. Pull staff voicemail and distribute as directed.

* Child Support Records Processing and Customer Service

+ Receive and respond to general inquiries about the status of child support cases as related to the unidentified list or state lands. Provide basic information regarding the Oregon Child Support Program and related programs.

+ Compare, validate, and update data on computerized child support records with other documents, referrals, or computerized case records.

+ Complete a variety of pre\-formatted, standardized legal forms from legal referrals on a production basis. Electronically file documents with the courts using Odyssey File and Serve.

* Confidential Office Support

+ Assist manager with confidential duties. Send staffing emails daily to both the Financial Services team and managers. Maintain confidentiality of all duties assigned.

• Other duties as assigned.

Required Experience

Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.
• Finalists must pass a comprehensive employment reference check and fingerprint\-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.

Desired Skills, Experiences, and Attributes

• Strong research and analytical skills.
• Attention to detail.
• Professional\-level verbal and written communication skills.
• Adaptability when facing change in job processes and requirements.
• The ability to work independently and prioritize according to business needs.
• The ability to work within a team and support other team members as business needs shift and support is needed.
• Time management skills.
• Experience with solution\-based problem solving when encountering issues.
• Experience maintaining confidentiality with sensitive case information.

What’s In It for You

• Exposure to a variety of operational areas within the Oregon Child Support Program (for those interested in future advancement opportunity).
• Permanent, full\-time employment.
• Vacation, sick leave, 11 paid holidays a year, and special days off.
• Excellent medical, dental, and vision benefits.
• Pension and retirement programs.
• Endless peer and management support, and representation by the Service Employees International Union (SEIU).
• Opportunity to expand your professional skills.

For more information about our benefits, you can learn here.

Application Process

The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age, or disability, and is committed to workplace diversity.

• Click "Apply" and complete the online application and all supplemental questions.
• Attach your resume.

If you are interested in assistance with completing your resume, or interview workshops please check out WorkSource Oregon here.

ALL APPLICANTS: You will only have one opportunity to upload the required resume. In your cover letter please share why you think you would be a good fit for the position given your job experience and education. Drag and drop both your resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.state.or.us. Any materials emailed will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Login to Workday using your state\-issued login and apply via the Career Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).

For additional information regarding working for the Department of Justice and application assistance, click HERE.

Oregon Department of Justice

1162 Court St NE

Salem, OR 97301

DOJ.recruitment@doj.state.or.us

Phone: (503\) 947\-4328

Fax: (503\) 373\-0367