Licensed Health Insurance Office Coordinator & Recruitment Specialist

Job Overview

We are seeking a dynamic and highly organized Operations \& Client Support Assistance to join our team! This vital role combines office management, administrative support, and exceptional customer service to ensure smooth daily operations and outstanding client interactions. As the first point of contact, you will manage front desk responsibilities, coordinate schedules, and provide essential support to both internal teams and clients. Your energy, multitasking skills, and attention to detail will drive efficiency and create a welcoming environment for everyone who walks through our doors or contacts us remotely. This paid position offers an exciting opportunity to develop your administrative expertise while making a meaningful impact in a fast\-paced setting.

Responsibilities

1\. Recruitment \& Interview Coordination

• Post and manage job listings on platforms.
• Screen resumes and identify qualified candidates
• Schedule and coordinate interviews with prospective licensed agents
• Communicate with candidates via email, phone, and messaging platforms
• Maintain a candidate tracking system

2\. Appointment Setting \& Calendar Management

• Schedule appointments with prospective clients
• Send reminders and confirmations
• Organize and manage daily calendar efficiently
• Reschedule and follow up on missed appointments

3\. Administrative \& Office Support

• Handle day\-to\-day business operations
• Maintain organized digital files and records
• Assist with data entry and tracking business metrics
• Prepare simple reports and summaries

4\. Communication Support

• Respond to emails and inquiries professionally
• Follow up with leads and prospects
• Maintain a high level of professionalism in all communications
• Greet visitors and clients professionally at the front desk, ensuring a positive first impression
• Manage multi\-line phone systems with excellent phone etiquette, directing calls accurately and efficiently
• Handle data entry tasks using computer skills, including maintaining organized filing systems and updating records
• Support office management tasks such as calendar management, appointment scheduling, and coordinating meetings
• Assist with bookkeeping duties using QuickBooks or similar accounting software to track expenses and invoices
• Perform clerical duties including proofreading documents, managing correspondence, and preparing reports
• Maintain office supplies inventory and coordinate with vendors as needed to ensure smooth operations
• Provide exceptional customer support by addressing inquiries promptly via phone or email in both bilingual languages if applicable
• Support personal assistant tasks such as managing calendars, booking travel arrangements, and organizing files
• Ensure accurate documentation through proofreading, data entry, and filing while adhering to confidentiality standards

Experience

• Proven office experience with strong organizational skills and attention to detail
• Prior clerical or administrative experience demonstrating proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools
• Familiarity with bookkeeping software such as QuickBooks is highly desirable
• Experience handling multi\-line phone systems and providing excellent customer service in person or over the phone
• Bilingual abilities are a plus to effectively communicate with diverse clients and team members
• Ability to work independently with minimal supervision
• Strong typing skills along with good time management to prioritize tasks efficiently
• Previous experience in office management or personal assistant roles is advantageous
• Knowledge of office procedures including filing systems, data entry, proofreading, and calendar management

Join us in creating an organized, welcoming environment where your proactive approach will support our team’s success! This role is perfect for motivated individuals eager to grow their administrative skills while delivering top\-tier client support.

Pay: $14\.00 \- $18\.00 per hour

Expected hours: 20\.0 – 30\.0 per week

Benefits:

• Professional development assistance
• Referral program

Work Location: Remote