Job Overview
We are a small mental health practice in Winter Park looking for an Administrative Clerk to help with daily office tasks. You don't need medical experience — just basic computer skills and a friendly voice on the phone. You will be the first person our clients talk to when they call.
What You'll Do
Phone \& Messages
Answer phone calls – clients call to book, cancel, or ask questions
Check voicemails – listen, write down names and numbers, call back
Take messages for therapists – write down who called and why
Scheduling \& Appointments
Schedule new patients – put them into Google Calendar
Reschedule appointments – move things around when someone cancels
Send appointment reminders – call or text patients the day before
Data Entry \& Excel
Type patient names and phone numbers into Excel
Update addresses and insurance info when patients tell you something changed
Keep a simple log of who came and who cancelled each day
Emails \& Paperwork
Check the practice email – answer simple questions or forward to therapists
Print forms – intake paperwork, consent forms
File paperwork – put signed forms into the right folders
General Computer Tasks
Check that patient contact info is correct – call or email to verify
Update the patient list each morning – see who is coming that day
Requirements
Basic computer skills – know how to type, use Excel, send emails
High school diploma or equivalent
Reliable internet and quiet space (for hybrid days)
US work authorization – no visa sponsorship
Small, friendly team – no corporate drama Hybrid work – some days at home, some days in our Winter Park office No experience needed – we will train you We'd love to meet you! If you're organized, nice on the phone, and not afraid of Excel – apply today. We'll train the rest.
Pay: $22\.28 \- $26\.84 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Are you comfortable using Microsoft Excel for basic tasks like typing in names, updating phone numbers, and keeping a simple log?
- Are you comfortable making and receiving phone calls to patients, insurance companies, and therapists throughout the day?
- Associate (Required)
- Day Shift (Required)
Application Question(s):
Education:
Shift availability:
Work Location: Hybrid remote in Winter Park, FL 32792