Office Operations Assistant

Job Title:

Operations Assistant to Director (Healthcare \+ Nonprofit Support)

Job Type:

Part\-time (20–25 hours/week)

Potential to grow into full\-time

Pay

$18–$20/hour (based on experience)

About Us

We are a growing bilingual (English/Spanish) psychology practice and affiliated nonprofit organization focused on serving children, adolescents, and families in Houston.

Our work includes:

• Psychological and educational services
• Autism support services
• Development of a unique dog\-centered therapeutic environment (Safe Harbor Paws)

We are mission\-driven, fast\-moving, and in a rebuilding/expansion phase — looking for someone who can bring structure, accountability, and organization to daily operations.

Position Overview

This is NOT a passive administrative role.

We are looking for a highly organized, proactive Operations Assistant who can help enforce daily structure, support staff, and ensure smooth clinic operations.

You will work directly with leadership to:

• Keep staff on schedule
• Ensure tasks are completed daily
• Improve organization and workflow
• Help maintain a clean, professional environment

Key Responsibilities:

Daily Operations

• Ensure front desk and staff follow assigned schedules (10am–6pm)
• Monitor punctuality and task completion
• Implement and oversee daily checklists

Staff Support \& Accountability

• Provide real\-time guidance to front desk staff
• Help enforce expectations in a respectful but firm manner
• Track attendance and performance

Scheduling \& Workflow

• Identify gaps in the schedule and help improve patient flow
• Coordinate basic scheduling tasks as needed

Facility Oversight

• Ensure clinic and workspaces are clean, organized, and functional
• Help coordinate basic maintenance or repairs when needed

Administrative Support

• Assist leadership with operational tasks
• Help organize systems and processes across clinic and nonprofit activities

Qualifications

Required:

• Strong organizational skills and attention to detail
• Ability to take initiative without constant direction
• Comfortable holding others accountable professionally
• Reliable, punctual, and consistent
• Bilingual (English/Spanish preferred)
• Basic computer skills (email, scheduling systems, etc.)

Preferred:

• Experience in healthcare, clinic, or office management
• Experience supervising or leading staff
• Experience with scheduling or operations coordination

Ideal Candidate

You are:

• A doer, not a watcher
• Comfortable stepping in and fixing problems
• Organized and naturally structured
• Calm but firm when managing expectations
• Looking to grow into a leadership role

Growth Opportunity

This role can grow into a full Operations Manager position for the right candidate.

How to Apply

Please submit your resume and a brief message describing:

• Your experience with managing or organizing teams
• Why you are interested in this role

Screening questions:

• “Describe a time you had to enforce rules or structure with a team.”
• “How do you handle employees who consistently arrive late?”
• “Are you comfortable holding staff accountable to daily expectations?”

Job Types: Part\-time, Contract

Pay: $18\.00 \- $20\.00 per hour

Benefits:

• Relocation assistance

Work Location: Hybrid remote in Houston, TX 77040