Job Description:
We are seeking a compassionate and organized part time Front desk/office assistant to join our team at Ohana Healing and Wellness. As the first point of contact for our patients, you will play a key role in providing exceptional customer service and ensuring the efficient operation of our clinic and responsible for the clinic operating smoothly.
Responsibilities:
\-Greet patients and visitors with warmth and professionalism, creating a welcoming atmosphere.
\-Schedule appointments and manage the clinic's appointment calendar accurately and efficiently.
\-Answer phone calls, respond to inquiries, and provide information about our services in a courteous manner.
\-Verify patient information and details ensuring all necessary forms are completed.
\-Collect payments and maintain accurate billing records.
\-Manage patient records, ensuring they are up\-to\-date, organized, and compliant with regulatory standards.
\-Assist patients with completing intake forms and medical history questionnaires.
\-Coordinate with staff to ensure smooth patient flow and optimize clinic operations.
\-Maintain cleanliness and organization of the front desk area and overall clinic.
\-Assist in cleanliness of rooms.
\-Assist with administrative tasks such as filing, data entry, and inventory management.
\-Responsible for tracking, maintaining, and ensuring machines are functioning properly to provide safe and effective treatments.
\- Social media managing/presence \& content creating for our social media page (Instagram,Facebook,Tiktok,Yelp,Google,Website)
Requirements:
\-Professional, outgoing, responsible, reliable, and trustworthy.
\-Previous experience as a medical receptionist or similar role, preferably but not required.
\-Excellent communication and interpersonal skills, with a focus on providing compassionate care to patients.
\-Strong organizational skills and attention to detail.
\-Proficiency in using Square software, Microsoft Office Suite, G\-suite, POS software, clinic management software, etc. but willing to train.
\- Experience with technology and iPhone use.
\- Experience with social media and editing on "Capcut"
\-Ability to multitask and prioritize tasks in a fast\-paced environment.
\-Knowledge of medical terminology is a plus.
\-Empathetic demeanor and ability to maintain confidentiality.
\-Willing to commit to our clinic schedule and other favors from supervisors.
Schedule:
Flexability is required.
Available to work 20 hours a week.
Availability to work on Saturdays.
We are looking to hire and train immediately.
Compensation:
Starting $17\.00 an hour depending on experience.
Paid training provided.
Be able to work Mondays/Tuesdays (8:30 am \- 7:30 pm), Fridays/Saturdays (7:30 am \- 6:00 pm)
Days off are Wednesdays, Thursdays, \& Sundays.
Join our team at Ohana Healing and Wellness and become part of a caring and dedicated community focused on promoting health and healing. If you are passionate about helping others and thrive in a supportive environment, we invite you to apply today!
Pay: From $17\.00 per hour
Medical Specialty:
- Holistic Medicine
- English (Preferred)
- ‘Aiea, HI 96701 (Required)
Language:
Ability to Commute:
Work Location: In person