Dental Front Office \- Dental Receptionist \- Danville, IL
Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership \- where patients come first, and continuous learning is encouraged! Hard\-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
About North Vermilion Family Dental
North Vermilion Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.
- A well established, state of the art office with a great reputation and community values
- Located on Vermillion St, just north of Applebees in the Coldwell Banker complex
- Full time position, Monday \- Friday
- Medical, prescription drug and vision insurance
- Free dental services for yourself and your dependents minus lab fees
- Life and disability insurance
- 401(K) retirement plan
- Monthly and quarterly bonus opportunities
- 6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment)
- Continuing education provided and endless growth opportunities
- Greet and welcome patients as they enter the office to create a great first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential
- Experience working in a fast\-paced and customer\-centric environment
- Excellent communication and organizational skills
- The position will have access to minimum PHI necessary for performing job\-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
- 1\+ years of experience in a dental or medical setting
- 1\+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Availability to attend virtual training sessions (or in\-person) periodically throughout the year
- As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre\-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL \& TN.
Benefits:
Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024\. These prestigious honors come after the organization was reviewed among 1\.5 million large and mid\-sized companies in a nationwide study and achieved a 5\-star rating for both awards.
More about the role
Minimum Qualifications
Preferred Experience
Physical Requirements:
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.