Location: Remote
Work Type: Full Time Regular
Job No: 504701
Categories: Administrative/Support, Project Management/Business Analyst
Application Closes: Open Until Filled
2026\-04\-01
In this role, you’ll spend your day partnering with internal teams and external platform providers to support integrations, troubleshoot issues, and ensure benefits data flows accurately across systems. You’ll proactively identify risks, improve processes, and contribute to onboarding and technology initiatives that enhance efficiency. Your work directly impacts the organization by strengthening partner relationships, improving the customer experience, and enabling scalable, reliable operations.
WHAT WE CAN OFFER YOU:
- Estimated Salary: $68,000 \- $88,000 plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work\-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
- Develops deep expertise in third\-party platforms and their integration with Mutual of Omaha systems (eligibility, enrollment, billing, EOI), providing guidance to internal teams on platform capabilities, constraints, and best practices.
- Partners with implementation, operations, and technology teams to support onboarding and adoption, identifying risks, configuration gaps, and data mapping issues and recommending solutions pre\-production.
- Collaborates with external partners and internal teams to troubleshoot and resolve complex integration and operational issues, ensuring clear communication and timely resolution.
- Analyzes trends, recurring issues, and operational patterns across platforms, creating documentation, standards, and playbooks to drive consistent and scalable support models.
- Contributes to cross\-functional initiatives and product improvements by providing feedback on integrations, enhancing onboarding and workflows, and recommending solutions to improve scalability and customer experience.
- Bring your 2\+ years of experience working with ben\-admin or HCM platforms like Workday, ADP, Employee Navigator, PlanSource, or similar tools to help drive seamless integrations.
- Leverage your background configuring or supporting benefits within an HCM or ben\-admin platform to make a real impact on client and partner experiences.
- Apply your understanding of API concepts and tools (such as REST APIs, JSON, Postman, or Swagger) to support and enhance system integrations.
- Collaborate with agile delivery teams or contribute to technology initiatives, playing a key role in bringing solutions to life.
- Utilize your experience in operations, implementation, or technical enablement within group benefits to support scalable, effective solutions.
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high\-speed internet connection and located in the United States or Puerto Rico.
- -----------------------
- ------------------------
WHAT YOU'LL DO:
WHAT YOU’LL BRING:
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements
If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.
Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!
Fair Chance Notices
Need help? Email Us
Great place to work
Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”.
An inclusive culture
Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers.