Supports Coordination Assistant

Supports Coordination Assistant

Position Overview: We are seeking a detail\-oriented Supports Coordination Assistant to provide essential support to our coordination team. In this role, you will perform many of the same core tasks as a Supports Coordinator, such as linking clients to resources, processing referrals, and conducting check\-ins, all under the direct supervision of a licensed Supports Coordinator. This is an excellent opportunity to gain hands\-on experience in care coordination while contributing to meaningful client outcomes.

Why Join Us:

• We offer flexible working options to suit your lifestyle.
• You can choose from different shift options that fit your schedule.
• We provide decision making autonomy so you can manage your own workflow.
• Our team prioritizes a healthy work/life balance for all staff.
• You will enjoy a manageable caseload that allows for quality care.
• You will receive support across the board from leadership and peers.
• We foster a truly supportive team environment.

Key Responsibilities:

• Assist with linking clients to community resources and support services under supervision.
• Process and track referrals to ensure timely service initiation.
• Conduct regular check\-in calls and visits with clients to monitor well\-being and service utilization.
• Gather and update client information for care plans and assessments.
• Coordinate communication between clients, families, and service providers.
• Assist Supports Coordinators with documentation and data entry in compliance with MDHHS regulations.
• Support the preparation of individualized service plans (ISPs) by collecting necessary data.
• Respond to client inquiries and escalate urgent needs to the supervising Supports Coordinator.

Qualifications:

• High School Diploma or GED required.
• 1\+ year of experience in social services, case management support, or healthcare administration.
• Strong knowledge of Michigan community resources and service systems.
• Excellent communication and interpersonal skills.
• Ability to work effectively under the supervision of a licensed Supports Coordinator.
• Valid Michigan driver's license and reliable transportation.
• Proficiency in Microsoft Office and electronic documentation systems.
• Commitment to person\-centered care and dignity.

Preferred Skills:

• Experience with Michigan Medicaid waiver programs
• Previous experience conducting client check\-ins or home visits.

Pay: $24\.19 \- $29\.14 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person