Virtual Assistant 3L Platform Engineer

About This Role:

Wells Fargo is seeking a Senior Software Engineer in our Strategy, Digital \& Innovation Group as part of Digital Technology \& Innovation Line of Business. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Lead complex initiatives to develop infrastructure to provide solutions for business applications
• Participate in various projects intended to continually improve or upgrade the infrastructure
• Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
• Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
• Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
• Design, code, test, debug and document programs using Agile development practices
• Make decisions in technical designs, implementation plans and identify project risks and resource requirements
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Recommend courses of action to maintain cost effectiveness and achieve results
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with customer and vendor

Required Qualifications:

• 5\+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5\+ years of experience troubleshooting environments across the entire architecture (i.e., applications to infrastructure)
• 3\+ years of hands\-on Linux administration experience

Desired Qualifications:

• A BS/BA degree or higher in information technology
• Cloud Architect or Engineer Certifications (i.e. GCP, Azure, AWS, etc.)
• 1\+ years of experience in Artificial Intelligence, Natural Language Processing, Machine Learning, Distributed Computing, Chatbot, and Virtual Assistant
• 1\+ Years of experience supporting and monitoring Apache Flink solutions for real\-time data processing
• Have experience with Docker, OpenShift Container Platform (OCP), Kubernetes, Terraform, or similar IaC technologies
• Have experience with MongoDB, Redis, Kafka, Postgres, GCP Big Query, etc. or similar data technologies
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to lead projects/initiatives with high risk and complexity
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Ability to identify root\-cause issues, articulate improvement opportunities, and design approaches/programs/products to improve overall quality assurance
• Understanding of system performance and how load drives utilization and customer experiences.
• Experience with Business Continuity Planning and Disaster Recovery, Application Resiliency/Highly Available Architecture, Site Resiliency

Job Expectations:

• This position is not eligible for Visa sponsorship
• This position requires a hybrid in office work schedule
• Flexibility to work in a 24/7 environment, including weekends and holidays within a Team on\-call engineer rotation schedule

Job Location:

401 Las Colinas Blvd W Building A \- Irving, Texas 75039

2600 S Price Rd \- Chandler, Arizona 85286

300 S. Brevard \- Charlotte, North Carolina 28202

333 Market St \- San Francisco, California 94105

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000\.00 \- $224,000\.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits \- Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

7 Apr 2026

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance\-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third\-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.