Assistant Director of Human Resources - Conrad Los Angeles

Assistant Director of Human Resources \- Conrad Los Angeles

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion\-dollar project, The Grand LA, this is the 7th Conrad Hotel in the U.S. and the 1st in California.

Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world\-class spa, a 16,000\-square\-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel, all in partnership with Chef Jose Andres' award\-winning restaurant group,JoseAndresFoodGroup.

Want to get an inside look? Take a virtual tour.

In this role as the Assistant Director of Human Resources you would be responsible for assisting the Director in the direction of administration of the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

The ideal candidate will have a minimum of (3\) years of experience in Human Resources management/leadership role. Experience managing a union property and experience with mediations \& arbitrations is required. Luxury hospitality is preferred. A high school diploma or equivalent is required, a 4 year college degree is preferred. Considerable knowledge of Federal/State labor laws including but not limited to FMLA/CFRA/ADA as it pertains to leave of absence and reasonable accommodations. Working knowledge of Federal and local regulations relating to OSHA and worker’s compensation. Ability to supervise/direct both subordinates and non\-subordinate personnel. Must be able to manage conflict and problem resolution, conduct investigations, and manage the hotel's employee relations programs. Ability to speak, read, and write Spanish preferred.

What will I be doing?

• Assist in overseeing, administering and communicating pertinent information regarding all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, employment processes and general leadership guidance and support
• Manage and supervise the daily activities of the Human Resources department, Manage relations with union representatives.
• Manage workers compensation program.
• Manage and leaves of absences, FMLA ,and personal leaves.
• Participate in and facilitate meetings and monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
• Lead the hotel quality initiative, as needed.
• Manages conflict and problem resolution, conduct investigations and leads all Team Member relations.
• Ensure Affirmative Action Plan compliance by training management on the hotels goals and interview and selection methods.
• Leads the hotel’s quality program which involves a complete understanding of the standards and reporting format as well as the creation/design of related training and incentive programs to encourage consistent guest service by all team members. Analyzes reports to determine areas where continuous improvement methods can best be utilized.
• Manages the hotel's employee relations programs, including picnics, holiday parties, health fairs, employee communication sources, etc. and coordinates and directs staff through detailed oral and written instruction to facilitate successful completion of all related events/programs. Designs and implements new programs as may be needed for special promotions, events, or programs (e.g. safety, Olympics, blood drives).
• Oversee the overall function of TMX HRIS System including, but not limited to all PAF data entry, separations, report generating, and other related functions. Responds to and negotiates on behalf of the hotel, all claims for unemployment.
• Supervises departmental and hotel staff regarding all issues relating to worker's compensation to endure minimum exposure by the hotel to related expenses.
• Assists in or prepares periodic reports relating to the Human Resources function (e.g. EEO, labor turnover, payroll analysis, operational budget) through the use of a moderately complex computer system and written reports.
• Assists in the recruitment, selection and training of new personnel, utilizing internal and external sources/programs to attract and train qualified candidates.
• Assist in the administration of all employee benefit programs, assuring timely processing of all related claims and employee awareness of available benefits.
• Assist Training Manager in the development of all hotel personnel by developing or using predetermined programs and/or instruction staff in the skills and techniques required to perform their job in accordance to the standard determined by the corporation or the hotel.
• Other duties and special projects as requested such as attend meetings in the absence of the Director.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality \- We're passionate about delivering exceptional guest experiences.
• Integrity \- We do the right thing, all the time.
• Leadership \- We're leaders in our industry and in our communities.
• Teamwork \- We're team players in everything we do.
• Ownership \- We're the owners of our actions and decisions.
• Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award\-winning workplace culture ranking \#1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage –for you and your family
• Mental Health Resources
• Best\-in\-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) \- purchase Hilton shares at 15% discount
• Debt\-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The annual salary range for this role is $105,000 \- $115,000 and is based on applicable and specialized experience and location.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.