Revenue Operations Coordinator

Revenue Operations Coordinator (“The Glue”)

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Full\-Time \| Remote

### About the Role

The Revenue Operations Coordinator exists to make communication, systems, and execution across teams effortless and error\-free.

You own sales process integrity end\-to\-end so:

• Closers spend their time closing
• Leadership trusts the numbers
• Guests experience zero friction from inquiry to booking

Your goal is simple: help the team make more money and enjoy their work more—without adding complexity.

This role is best described as:

Revenue Glue \+ Systems Integrity Owner

### About Bolt Farm

Bolt Farm Treehouse is an award\-winning mountaintop retreat and spa in Tennessee creating life\-changing luxury experiences in nature\-immersed settings.

Our mission is to build iconic destinations that inspire deeper connection, reflection, and romance. We combine architectural innovation, hospitality design, and scalable systems to deliver a consistent, high\-end guest experience.

We operate as an AI\-first company where automation and data power decisions—so our team can focus on building extraordinary places people never forget.

### What You’ll Do

Sales Systems \& Data Integrity

Run weekly audits of CRM and booking data (

• 95% accuracy standard)
• Ensure pricing, products, routing, and ownership data are always correct
• Maintain accuracy across CRM, PMS (Agilysys), and reporting systems
• Build and improve workflows (SOPs, automation, system logic)
• Identify and eliminate bottlenecks and system failures
• Act as liaison between Sales and system tools

Revenue Enablement (Non\-Closing)

Reduce admin time for closers (target:

• 2 minutes per deal)
• Simplify workflows and remove unnecessary steps
• Ensure all offers, upsells, and packages are clear and sellable
• Manage lead routing, segmentation, and reassignment
• Maintain clean and accurate sales tracking

Rebooking \& Revenue Continuity

• Own and convert orphaned rebookings
• Recommend future bookings based on guest history (increase AOV)
• Set rebooking calls and equip closers with context
• Step into closer role one day per week (Fridays)

VIP \& Exception Handling

• Manage VIP, influencer, and non\-standard bookings end\-to\-end
• Coordinate reschedules and guest recovery when needed
• Handle room assignments and upgrades based on availability

Standards \& Team Support

• Enforce system usage and booking standards
• Coach team members when issues arise
• Document SOPs and ensure real adoption
• Support onboarding and training

Cross\-Functional Execution

• Coordinate with Sales, Marketing, Operations, and Tec
• Ensure launches and promotions are executable without friction
• Identify risks before they impact revenue
• Improve communication systems across teams

### What Success Looks Like

• Accurate, clean systems with no errors reaching closers
• Faster sales cycles with less admin work
• Increased automation across workflows
• Consistent revenue execution against targets

### How You Work

• Clear, structured communication (concise and actionable)
• Focus on facts and outcomes—not noise
• Use AI tools to improve decisions and workflows
• Prioritize speed, clarity, and simplicity

### This Role Is NOT For You If

• You prefer reactive or task\-based work
• You avoid enforcing standards
• You create complexity instead of removing it
• You rely on meetings instead of systems
• You struggle working independently in a fast\-paced environment

### What We’re Looking For

• Strong systems thinker (you see processes, not tasks)
• High attention to detail and accuracy
• Experience with CRM, PMS, or operational systems
• Ability to manage complexity and simplify execution
• Strong ownership and ability to work independently

### Perks \& Benefits

• Competitive pay
• Personal and professional development programs
• Discounted and free stays at Bolt Farm Treehouse (when applicable)
• High\-ownership role with real impact
• A driven, supportive team focused on excellence

### Why This Role Matters

This role directly impacts revenue.

You keep systems clean, teams focused, and execution fast—so the business can scale without friction.

BOLT FARM

Where speed meets legendary.