Front Desk Receptionist/Office Assistant

Front Desk Receptionist/Office Assistant – Guaranteed Door Service, Inc.

Position Overview

We’re seeking a friendly, detail\-oriented receptionist to manage our front desk with a commercial and residential garage door company that has been in business for 40 plus years. You’ll handle calls, greet walk\-in customers, enter orders, process invoices and payments, and anything else that may be needed on a daily basis.

Key Responsibilities

• Answer, screen, and forward calls as needed on a multi\-line phone system
• Greet and check in customers, directing them to the appropriate staff
• Order entry, create and send invoices using Sage BusinessWorks
• Process customer payments by credit card and cash, ensuring accuracy
• Perform filing, scanning, and general data\-entry tasks
• Send out marketing mailers when needed
• Maintain supply inventories and keep the reception area tidy
• Coordinate with our warehouse for doors and parts to follow up with clients

Required Skills \& Experience

• Minimum 1 year in a receptionist or administrative role in a service\-based setting
• Experience handling credit card transactions and cash payments
• Skilled at managing multi\-line phone systems
• Strong organization, attention to detail, and ability to multi\-task
• Proficient in Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications

• Answering a multi\-line system
• Familiarity with Sage BusinessWorks (can train)
• Invoicing, understanding of lien waivers and certificates of insurance

Work Schedule, Benefits \& Other

• Full\-time, Monday–Friday
• Health, vision and dental insurance available after 90 days
• Paid time off (after a year) and paid holidays
• Must be ok with a background check being ran

Benefits:

• Dental insurance
• Health insurance
• Retirement plan
• Vision insurance

Work Location: In person