Instructional Designer

Position Title: Instructional Designer

Department: Training \& Quality Assurance

Reports To: Training Manager

Location: Remote

Position Summary:

This role plays a key part in creating engaging, high\-quality eLearning courses and digital training materials that support professional growth, business performance, and operational excellence. The ideal candidate is both creative and strategic—able to design learning experiences that are interactive, impactful, and aligned with company goals.

Key Responsibilities:

• Design and develop eLearning courses, simulations, videos, and microlearning assets to support company\-wide training initiatives.
• Collaborate with subject matter experts (SMEs) and business leaders to identify learning needs and translate complex content into engaging, easy\-to\-understand learning materials.
• Apply adult learning principles, instructional design methodologies (ADDIE, SAM), and corporate learning best practices to ensure effectiveness and scalability.
• Develop storyboards, scripts, and visual design outlines for eLearning content and video production.
• Build and publish eLearning content using iSpring Suites, Active Presenter or similar E\-learning tools.
• Partner with facilitators to blend eLearning with instructor\-led or virtual training sessions.
• Support continuous improvement by gathering feedback, tracking learner performance, and recommending enhancements to training programs.
• Maintain brand standards and consistency across all learning materials.
• Manage multiple projects with attention to timelines, quality, and stakeholder communication and meet deadlines in a fast\-paced, fast\-growing environment.

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

Language Ability:

• Ability to communicate both verbally and in written format at an advanced level
• Effectively present information in on\-on\-one and group situations with employees of the organization.
• Communicate complex topics through written documents

Math Ability

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• Proficient skills in Microsoft Word, Excel, and Power Point
• Advanced knowledge of Microsoft Windows and Outlook
• Advanced knowledge of E\-learning software tools

Education and Experience

REQUIRED:

• Minimum 1\-2 years experience in instructional design training experience or an equivalent combination of education and experience
• Proficiency with eLearning tools
• Excellent writing, communication, and project management skills.
• Ability to work cross\-functionally and deliver under tight deadlines while maintaining high quality.
• Familiarity with LMS systems, SCORM/xAPI standards, and eLearning analytics.
• Strong understanding of corporate training frameworks, performance improvement, and adult learning theory.

PREFERRED:

• Bachelor’s degree in Instructional Design, Education, Communications, or related field (or equivalent experience).
• Training experience in a Law Firm or Legal Service Provider
• Training experience in a call center environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to sit at and work on a computer for periods of time
• Able to lift up to 10 pounds and reach/bend to retrieve items in cabinets and shelves
• Required to be at the work location to perform job functions
• Ability to speak, hear and see for the assigned work day
• Repetitive key stroke/data entry for the assigned work day

This Role Might Be for You If…

You are ACCOUNTABLE for your own cases and need minimal supervision.

You display TEAMWORK in doing what it takes to get the job done.

You are ADAPTABLE to the ever\-changing work environment.

You are DRIVEN to provide the best experience for our clients.

You bring a positive ATTITUDE to work every day.

You truly CARE about the clients you serve.

Anticipated start date: May 4, 2026

Full Time; Exempt role

Schedule: Monday through Friday \- 9:00am \- 5:30pm EST

Pay: Weekly

Annul salary: $65,000

You will also be eligible for the following benefits:

• Medical, Dental, and Vision Insurance, plus other voluntary employee\-paid benefits, following 30 days of employment
• Company\-Paid Benefits, including Short\-Term Disability, Long\-Term Disability, Life and AD\&D Insurance (1x annual covered earnings up to $50,000\)
• Financial Well\-Being, Employee Assistance, and Caregiver Support Programs
• Adoption Assistance Program
• 401(k) with employer match
• Paid Time Off (PTO), in accordance with the Company’s accrual schedule and PTO policy
• 3 Floating Holidays and 10 Company\-Paid Holidays, in accordance with Company policy
• Insperity Training and Development

*An Equal Opportunity Employer*

We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job\-related factors.