PRN Admin Assistant - Elizabeth House Hospice

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Our Accolades.

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Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.

Our Benefits.

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#### *Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:*

• Competitive Salaries, Reviewed Annually
• Annual Operational Performance Bonus Opportunities
• $0 Employee Premiums on Medical Insurance
• Annual $600 Well\-Care Benefit Towards Self\-Care, Childcare, Pet Care, or Elder Care
• Medical \& Dental Insurance Benefits First of the Month after Hire
• 403B Retirement Plan with Employer Match
• Generous Paid Time Off Package: 20\+ Days of PTO Per Year
• Up to 6 Paid Holidays
• Employer Paid STD, LTD, \& Life Insurance
• Employer Paid Teletherapy \& Telemedicine Coverage
• Health \& Dependent Care Flexible Spending Accounts
• A Robust Employee Wellness Program
• Up to $3k in Tuition Reimbursement Each Year

Admin Assistant

Reports To

Elizabeth House Administrative Team Leader Status

Hourly Shift

8 Hours \- variable Location

Flat Rock, NC Salary $18\.00 \- $20\.00 per hourPosition Summary:

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Provide support to the Elizabeth House Clinical and Administrative Team with receptionist, clerical and administrative duties as well as Community Teams and Palliative Care Team with After Hours and Weekend calls, among other duties.

Essential Duties \& Responsibilities:

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• Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies
• Answer, direct and document phone calls at Elizabeth House as well as After Hours and Weekends calls for Community Teams and Palliative Care Teams
• Provide support to Administrative Team Leader as directed for payroll and staff scheduling
• Demonstrate excellence in customer service in assisting and greeting residents, visitors, vendors, staff, volunteers, physicians, agencies, etc.
• Collaborate, communicate and assist entire Elizabeth House Team, Response Center Team, Health Information Management Team, etc., including researching and printing information regarding patients for physicians and nursing staff
• Collaborate with Elizabeth House volunteers in assisting and/or assigning daily tasks and in communicating information
• Communicate with Housekeeping staff on rooms and facility daily cleaning needs
• Contribute to the professional, orderly and safe environment of Elizabeth House through daily rounds of the facility (checking on door alarms, removal of anything obstructing fire exits, etc)
• Manage, communicate and enter all aspects of non clinical data from referral to discharge of patients
• Communicate status w/Team Leader or charge nurse on census changes and impact on current staffing patterns

Knowledge, Skills \& Abilities:

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• Knowledge of HIPAA privacy policies
• Excellent organization and multitasking skills
• Proficient in MS Office: Outlook, Word, Excel, etc.
• Excellent written, oral, and collaborative communication skills
• Excellent interpersonal skills
• Excellent attention to detail and accuracy
• Ability to work independently with minimum supervision
• Ability to work under pressure to meet deadlines
• Ability to coordinate and follow through on projects
• Ability to take initiative and utilize innovative techniques
• Ability to work flexible hours
• Ability to remain professional and calm in an ever changing environment
• Ability to interact with various departments throughout the organization
• Ability to participate as a team player
• Ability to plan, prioritize and coordinate daily tasks

Minimum Qualifications:

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*Education:*

• High School Diploma/GED

*Experience:*

• Minimum 3 years experience as an administrative assistant preferred
• Demonstrated proficient computer skills with MS Office products
• Demonstrated excellent customer service and communication skills

*Licensures \& Certifications: (if applicable)*

• Valid driver’s license and proof of automobile insurance

Summary of Physical Requirements:

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• Walking, sitting, standing, bending, reaching, twisting
• Requires, crouching/squatting, kneeling
• Hand/finger dexterity and writing

Intent \& Function:

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All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all\-inclusive. Additional functions and requirements may be assigned as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.

JOB DESCRIPTIONS ARE NOT INTENDED AS AND DO NOT CREATE EMPLOYMENT CONTRACTS. THE ORGANIZATION MAINTAINS ITS STATUS AS AN AT\-WILL EMPLOYER.

OTHER DUTIES:

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• Collaborate with Administrative Team Leader to develop and implement administrative processes as needed
• Assist families with ordering guest trays
• Communicate with Facilities Manager on facility’s or equipment’s repair needs as they occur
• Participate in professional development through approved continuing education activities
• Other duties as assigned