Correctional Records Technician | Warrants Unit

Description

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Correctional Records Technician \| Warrants UnitFull Time \| PermanentLocation: Headquarters \| Tumwater, WASalary Range: $4,184 \- $5,610 Monthly This position is represented by the Washington Federation of State Employees. This position is scheduled to work 1:00PM – 9:00PM, Tuesday through Saturday with regular days off being Sunday/Monday. The candidate of choice will be required to work each shift in office.

The Records mission is to accurately apply legal document information to DOC, the public, and offenders so they can trust established jurisdictions. The Washington State Department of Corrections is seeking a detail oriented and collaborative individual to join the Warrants Unit as a Correctional Records Technician (CRT)! The goal of this position is to maintain the security, accuracy and control of physical and electronic DOC Secretary’s Warrant records within the agency.

As a Correctional Records Technician, you are tasked by the agency to be the custodian of records. In this role, you will support the DOC's mission, vision and commitment by processing all DOC Secretary's Warrant records for individuals who are on escape or abscond status from confinement or within the community. Additionally, you will assist DOC staff and law enforcement in the apprehension and extradition of individuals with active DOC Secretary's Warrants and serve as the DOC after\-hours contact for immediate/critical issues and action(s) needed for law enforcement regarding individuals under DOC jurisdiction.

The candidate of choice must have exceptional confidentiality skills while also analyzing and solving problems under highly stressful or adverse situations. A completed application packet will include:

• A cover letter regarding your interest in this position with our agency
• A detailed resume

Three professional references – per DOC policy, professional references are defined as a current and previous two supervisors*

Duties

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We are looking for teammates who share our vision of public service, and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Correctional Records Technician, some of your duties will include:

• Maintain the security, accuracy and control of physical and electronic DOC Secretary’s Warrant records which could include:

+ Receiving, inputting, validating and removing DOC Secretary’s Warrant and other information into and from OMNIXX and OMNI database systems in support of Community Corrections Officers (CCO's), Indeterminate Sentencing Review Board {ISRB), Interstate Compact and Prisons caseloads and in compliance with DOC Policy, WSP ACCESS Operations Manual and FBI/CJIS Security Policy

+ Editing, modifying and supplementing DOC Secretary's Warrant records to ensure complete and accurate information is recorded

+ Verifying electronic database information against source documents and resolving problems that relate to DOC Secretary's Warrants

• Assisting DOC staff, law enforcement and other stakeholders by providing exceptional customer service, effective communication and thorough/timely request processing to include:

+ Monitoring, processing and responding to emails received in the Warrants Unit Outlook mailbox

+ Correspond with appropriate DOC staff, law enforcement and jail/prison staff to resolve discrepancies or other issues related to DOC Secretary's Warrants or Holds.

+ Confirm jurisdiction, validity and extradition limitations of DOC Secretary's Warrants for law enforcement agencies and DOC staff.

+ Issue authorization teletypes to detain/arrest individuals on DOC Secretary’s Warrants, locally and nationwide, to jail/prison facilities.

• Other duties as required relating to the operation effectiveness of the Warrant Unit

Qualifications

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What we need (required qualifications):

• High School diploma or equivalent
• One (1\) year of experience maintaining or processing records including but not limited to: medical/dental records, legal records, property records, administrative records, clerical records, etc.

Note: For the purpose of this position, maintaining and processing records is defined as the entry/input, review, removal, upkeep, electronic retention, and hard copy retention records in a professional setting.*

• One (1\) year of experience in customer service
• Must respect and maintain confidentiality
• Demonstrated ability to effectively communicate with co\-workers, the public, and criminal justice agencies
• Demonstrated ability to analyze and solve problems under highly stressful or adverse situations
• Demonstrated ability to multitask effectively

What will make your application stand out (preferred qualifications):

• One year experience maintaining or processing offender records such as legal files, property files, grievance files, administrative files, medical files, parole files, counselor or custody files in a government law enforcement office, court setting, or an adult or juvenile correctional agency
• College\-level course work in criminal justice, business administration, accounting, social science, or a related field Knowledge of criminal history processing
• One (1\) year of experience providing customer service working in a 911 dispatch or other type of call center environment
• One (1\) year of experience working within the Offender Management Network Information (OMNI) program Intermediate level proficiency in Microsoft Office programs to include: Outlook, Word, Excel, and SharePoint Washington State Patrol ACCESS certified

Note: Offender records are defined as records containing certified copies of the original documents, relating to the offender's crime and sentence. Offender records are not property files, grievance files, administrative files, treatment files, slough files, parole files, counselor files or custody files*

Supplemental Information

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Vision: Working together for safer communities.Mission: Improving public safety by positively changing lives.Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.Our Core Values:* Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

* Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

* People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well\-being. We honor those who advance safety for all.

* Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.

* Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.
• Please include a minimum of three (3\) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non\-related professionals, such as educators or other professional associates.

\\Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol\-free work environment, and our employees are expected to comply with all state and federal laws. A pre\-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self\-defense and/or de\-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice\-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I\-9\. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i\-9\-central/form\-i\-9\-acceptable\-documents
• DOC does not use E\-Verify; therefore, we are not eligible to extend STEM\-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

What We Offer:

As an employee of the Department of Corrections, your work\-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1\.wa.gov or call us at 509\-630\-9160\. For TTY service, please call the Washington Relay Service at 7\-1\-1 or 1\-800\-833\-6388\.