AQUATICS ASSISTANT II

CLASS DESCRIPTION

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Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are *not intended to reflect all duties performed within the job.* Part\-time Salary Range

$20\.05 \- $24\.37 Hourly, DOE

What's The Role?

The City is recruiting to fill a vacancy as a part\-time/seasonal, Aquatics Assistant II (Swim Window Attendant).Under general supervision and direction, performs a variety of clerical and administrative duties in support of City Aquatics staff including word processing, data entry, telephone and counter reception, record\-keeping, basic report preparation, filing, and mail distribution; provides information and assistance to City staff and the general public; processes invoices and billings, collects fees and payments from the public, and prepares and coordinates cash deposits; and performs related duties as assigned.

ESSENTIAL FUNCTIONS (DUTIES)

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Essential responsibilities and duties may include, but are not limited to, the following:

• Answers incoming telephone calls; provides information and answers questions; addresses issues and concerns from members of the public, vendors, and City staff; refers issues to the appropriate staff or department; checks and replies to voicemail and email messages; greets visitors and residents at City facilities; distributes literature pertaining to City services and events.
• Provides courteous and professional customer service to all patrons, facility users, personnel, and public.
• Collects and distributes incoming mail, packages, email communications, correspondence, reports, requests for service, and concerns to appropriate staff.
• Prepares and processes invoices and billings; manages petty cash funds; collects fees and payments from the public; maintains records of and reconciles revenues collected; prepares and coordinates cash deposits.
• Maintains cleanliness of swim window desk and counter and other aquatic facilities including locker rooms, bathrooms, and communal staff areas.
• Assists with citywide special events and recreation department activities as assigned.
• Participates in scheduling of recreation and community activities, games, and events; supports participant registration, creates rosters, and tracks and inputs participation data; maintains online calendars for events and facility usage.
• Supports lifeguard staff in response to emergency situations.
• Observes and complies with all City and mandated safety rules, regulations, and protocols.

QUALIFICATIONS

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Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education and Experience:

Education:

Completion of 9th grade.

Experience:

Sixteen years of age or older. Experience using computer and office equipment and possessing cash handling skills highly desired.

Licenses and Certifications:

• Current certification in CPR/AED and First Aid from the American Red Cross or equivalent.

Knowledge and abilities may include, but are not limited to, the following: Knowledge of:

• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
• Business correspondence writing and the standard format for reports, correspondence, and related documents.
• Methods of preparing and processing various records, reports, and forms.
• Principles and procedures of record\-keeping.
• Business arithmetic.
• City and mandated safety rules, regulations, and protocols.
• Techniques for de\-escalation and providing a high level of customer service by effectively assisting with the public, vendors, and City staff.

Ability to:

• Perform varied office and customer service support work with accuracy and speed.
• Type concise reports, correspondence, and other written materials from instructions.
• Prepare and process various records, reports, forms, and other documents.
• Compile a variety of information and materials.
• Learn, understand, and apply all pertinent laws, regulations, codes, and ordinances and City policies and procedures relevant to work performed.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Make accurate mathematical computations.
• Maintain accurate records, reports, and other written material.?
• Use tact, initiative, prudence, and judgment within general policy and procedural guidelines.
• Organize work, set priorities, meet critical deadlines, and follow\-up on assignments.
• Communicate effectively both orally and in writing using the English language.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

OTHER REQUIREMENTS

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THE COMMUNITY

Located near the east shore of the San Francisco Bay, the City of El Cerrito is an ethnically diverse community offering a high quality of life within one of the nation's most sophisticated and beautiful living areas. With a population of almost 25,000 residents, El Cerrito has the advantage of being centrally located in a major metropolitan area. El Cerrito is an established community with a strong self\-identity and a commitment to enhancing the quality of life for its community members.

THE DEPARTMENT

The Recreation Department provides a full range of recreational and educational activities for youth and adults, facility rentals, community events, and diverse programs and services to enhance quality of life in El Cerrito.

For more information, please visit the City's Human Resources page:

Human Resources

Recreation Department

Part\-time Salary Schedule

Physical Demands

This position is non\-benefited.

In accordance with California state law, you are entitled to five (5\) paid sick leave days per year. These days are eligible for use following your 90th day of employment with the City.