- Tarrytown, New York, United States
- Staff Full\-time
- $64,000\-$70,000 annually
- Develop and implement a holistic internal communications strategy that effectively disseminates key information to internal audiences
- Identify and utilize various communication channels, ensuring the timely and consistent delivery of messages across the organization
- Collaborate with cross\-functional teams to gather insights and ensure alignment with organizational goals
- Develop initiatives to enhance employee engagement and promote a sense of belonging and pride among staff
- Facilitate open communication opportunities to encourage dialogue and collaboration within the organization
- Serve as the main point of contact and account manager for internal communication requests across all departments and schools
- Oversee the creation of internal content, including newsletters, intranet articles, and multimedia materials that effectively communicate university updates, achievements, and milestones
- Ensure content is timely, clear, compelling, and aligned with the university's values
- Supports other university communication priorities and projects as a subject matter expert
- Minimum of 5 years of experience in higher education, marketing, communications or related field
- Proven track record of coordinating and implementing successful internal communications strategies
- Ability to write and execute internal communication plans utilizing a variety of media materials
- Exceptional written and verbal communication skills
- Strong interpersonal and relationship\-building abilities
- Collaborative and team\-focused mindset
- Be a proactive self\-starter with excellent organizational and project management skills with the ability to adapt to change, meet deadlines, pivot priorities on short notice and proactively solve problems
- Skills in establishing and delivering strategic goals, defining objectives, choosing courses of action and evaluating outcomes
- Proficiency in Microsoft Office a must
- Knowledge of Slate or another CRM a plus
- Experience in higher education or a similar complex organization is a plus
- Bachelor’s degree in Communications, Public Relations, or a related field
- Master's degree preferred
- This position operates in a collaborative setting with both remote and onsite expectations requiring frequent interaction with internal departments, creative staff and university partners
- Occasional weekend and evening support is required
- Must be able to push, pull, move or lift up to 50 lbs.
- Must be able to meet all general health requirements for the position as per university policies
- -----------------
Job Summary:
The Associate Director of Internal Communications will play a pivotal role in fostering a culture of transparency, engagement, and unity within Mercy University. This team member will be responsible for coordinating, writing and executing a comprehensive internal communications strategy across all internal audiences, including faculty and staff, which aligns with the university's mission, values, and objectives. The position will align and assist with university messaging that is disseminated to students. The Associate Director of Internal Communications reports directly to the Executive Director of Student Communications and coordinates the internal communication strategy with MarCom managers, the Student Communication Integration (SCI) team, and employees who represent the various divisions and schools across the university.
Essential Job Functions \& Responsibilities:
Every effort has been made to identify the essential functions of this position. It in no way states or implies that the responsibilities listed are the only duties required to perform in this position. The omission of specific statements of duties does not exclude them from the position responsibilities if the work is similar, related, or is an essential function of the position.
Internal Communications Strategy:
Employee Engagement:
Content Development:
Required Skills \& Experience:
Education Requirements:
Work Environment and Other Requirements:
If you are a strategic thinker, possess excellent communication skills, and are passionate about contributing to the success of Mercy University, we invite you to apply for this exciting opportunity. Join us in inspiring and uniting our internal community in support of our mission to shape future leaders. Mercy University is an equal opportunity employer and encourages candidates from all backgrounds to apply.
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About Mercy
Mercy University is a dynamic, independent, coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.
Mercy is the region's largest private, nonprofit, Minority\-Serving Institution, proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.
Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022\.
Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.
Mercy’s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full\-time and part\-time undergraduates and graduates, is approximately 8,800\. Mercy students learn on campuses in Dobbs Ferry, the Bronx, and Manhattan as well as online.
At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high\-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.
Our Mission:
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high\-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.
Benefits Eligible:
Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high\-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.
EEO Statement
Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.
As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914\) 674\-7839, Option 6 or via email at HR@mercy.edu.
The posted salary range for this position is based on several legitimate, non\-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.
Campus Safety
Mercy University is committed to providing a safe and welcoming environment for all.