Admissions Assistant

Job Title: Part\-Time Admissions Assistant

Company: Team LLC

Location: Remote / Richmond, VA

Position Type: Part\-Time

Shift Options: 4\-hour or 8\-hour shifts (evenings, weekends, and flexible coverage as needed)

Pay Range: $16–$20 per hour

Position Overview

The Part\-Time Admissions Assistant supports the admissions and referral process by entering client information, completing intake documentation, and verifying Medicaid eligibility. This entry\-level role focuses on accurate data entry, professional phone communication, and timely processing of referrals to support the organization’s behavioral health programs.

Key Responsibilities

• Answer incoming admissions calls and respond professionally to referral sources, hospitals, agencies, and families.
• Complete and enter client intake information in Lauris accurately and in a a timely manner.
• Verify Medicaid eligibility through MES (Medicaid Enterprise System) and document results.
• Collect and document referral information including demographics, presenting concerns, and insurance details.
• Upload and organize referral documents in the electronic record system.
• Notify clinicians or program leadership of incoming referrals requiring assessment.
• Maintain accurate admissions logs and referral tracking.
• Ensure confidentiality and compliance with HIPAA and agency policies.
• Provide general administrative support to the admissions and clinical team as needed.

Qualifications

• High school diploma or equivalent required.
• Experience with data entry, administrative support, or customer service preferred.
• Basic computer skills and ability to learn electronic record systems such as Lauris.
• Ability to verify insurance and Medicaid eligibility through online systems such as MES.
• Strong attention to detail and organizational skills.
• Professional phone etiquette and communication skills.
• Ability to work independently and manage multiple tasks.

Technology Requirements

• Reliable high\-speed internet connection.
• Personal computer or laptop capable of supporting web\-based systems and documentation platforms.
• Ability to maintain a quiet and professional workspace when answering admissions calls.

Schedule

• Part\-time role with 4\-hour or 8\-hour shifts available.
• Evening and weekend availability preferred to support admissions coverage.

Training

Selected candidates will receive training on:

• Lauris electronic record system
• Medicaid eligibility verification through MES
• Admissions workflow and referral intake procedures
• Confidentiality and HIPAA compliance

Job Type: Part\-time

Pay: $16\.00 \- $20\.00 per hour

Work Location: Remote