Data Center Infrastructure Analyst

### Data Center Infrastructure Analyst

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This position is fully onsite and located on the Cornell University Campus in Ithaca, New York.

No Visa sponsorship available for this position.

What is Cornell University and what is Information Technology @ Cornell?

Cornell University, unique among peers, is the federal land\-grant institution of New York State, a private endowed university, and a member of the Ivy League. Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are better able to offer support—whether needed at your desktop or to solve a major business, academic or research objective—to everyone at Cornell. Check out this link to find out more about IT@Cornell.

Cornell Information Technologies (CIT) Enterprise Network Services organization provides cutting\-edge technology services and solutions that enable the Cornell community to achieve its academic, research, and administrative goals. Our highly skilled and experienced team is committed to delivering technology solutions that are both standards\-based and process\-oriented, as well as agile and adaptive. We understand the importance of adhering to best practices and industry standards to ensure our services' reliability, security, and scalability. At the same time, we recognize the need to be flexible and adaptive in a rapidly changing technological landscape. We continually strive to provide exceptional customer service and support and work closely with our partners across campus to foster a culture of innovation and excellence. Our team is adept at collaborating with stakeholders across the university to understand their unique needs and requirements and to develop solutions that meet their specific goals.

What will you do:

As a member of Cornell Information Technologies (CIT) Network Facilities \& Infrastructure Services (NF\&IS)’s Infrastructure team, the Data Center Infrastructure Analyst will play a key role in the maintenance and operations activities of the CIT data centers, data center and research computing networks, and other campus telecommunications facilities.

This position will have broad range of current technical knowledge, hands on experience, and possess a customer\-oriented mindset. Under general supervision, the Data Center Infrastructure Analyst will perform maintenance, operations, and support activities for a wide variety of data center services and IT facilities functions. Duties include, but are not limited to:

Data Center Infrastructure \& Hardware Operations

• Perform rack and stack operations, including cabling, labeling, and securing equipment in accordance with best practices.
• Perform hardware lifecycle activities such as RMA processing, shipping/receiving, inventory tracking, and auditing.
• Diagnose and repair infrastructure issues; perform physical upgrades, improvements, decommissions, and rebuilds.

Facility \& Environmental Monitoring

• Assist in the monitoring and maintenance of power and cooling infrastructure including UPSs, PDUs, and HVAC systems.
• Conduct regular facility walk\-throughs and inspections to proactively identify and resolve issues.
• Ensure compliance with safety, cleanliness, and operational standards within the data center.

Cabling \& Physical Infrastructure

• Assist in the design and implementation of structured cabling solutions for new deployments and upgrades.
• Maintain thorough cable management, labeling, and physical layout documentation.
• Assign rack space, provision and connect infrastructure cables, and switch ports.

Systems \& Network Support

• Provision \& deprovision data center and research networks using standard procedures.
• Troubleshoot basic network connectivity issues in the data center and research networks.
• Install and maintain network hardware, UPS, and other equipment in coordination with CIT engineering teams.
• Participate in change control processes and support incident response efforts to maintain facility integrity.

Project Implementation \& Collaboration

• Engage with project teams to ensure deployments align with documented processes and standards.
• Coordinate and track service requests to ensure seamless infrastructure operations.
• Collaborate with cross\-functional teams to improve deployment efficiency, automation, and monitoring.

Documentation \& Communication

• Maintain accurate records of installations, moves, changes, and inventory in management systems.
• Develop and review documentation to support implementation and future maintenance activities.
• Communicate technical requirements, instructions, and status clearly with stakeholders of varying technical expertise.

This position is 100% on\-premise and works a standard 39\-hour week with hours between 7:00am and 5:00pm and will require occasional off\-hours support.

Required qualifications include:

• A bachelor’s degree and up to two years of relevant experience or an equivalent combination of education and experience.
• Experience in data centers, server rooms, telecom rooms, or mission‑critical IT environments
• Technical Knowledge

+ Data center physical infrastructure, network technologies, and support systems.

+ Servers, switches, routers, console servers, and related electronics.

+ HVAC, UPS, power and cooling distribution systems.

+ OSI model, IP/Ethernet operations, routing, switching, DNS, DHCP.

+ Cable testing procedures, airflow management, and data center design principles.

• Technical Skills

+ Installation, monitoring, and maintenance of mission‑critical IT equipment.

+ Troubleshooting and diagnostics for server and network hardware.

+ Basic hardware repairs.

+ Inventory management, materials handling, shipping, and receiving.

+ Reading and interpreting blueprints and technical documentation.

+ Basic network monitoring protocol usage.

• Soft Skills \& Work Style

+ Ability to work in fast‑paced, high‑stress environments.

+ Strong organizational and project‑management abilities.

+ Excellent communication, teamwork, and customer‑support skills.

+ Strong analytical and problem‑solving mindset.

+ Willingness to learn new technologies and stay current with industry developments.

+ Commitment to accurate documentation practices.

+ Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

• Possess and maintain a valid NYS Driver’s License. Out\-of\-state employees must obtain and provide proof of a NYS license within 30 days of starting employment.

Preferred qualifications include:

• Experience working in Higher Education / R1 Research Universities
• Experience in network and/or server support for research computing / HPC
• Knowledge of Juniper, Aruba, and Fortinet network hardware and software
• Experience with ticketing systems (Team Dynamix) and inventory management systems (PCR360

What we offer:

Great benefits including generous retirement contributions, educational benefits, comprehensive health care options, access to a plethora of wellness programs, and employee discounts with local and national retail brands. Our leave provisions include three weeks of vacation, two floating holidays and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25\-January 1\. We invite you to follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your\-total\-rewards

Experience an active and diverse community at Cornell, situated in picturesque Ithaca, New York, the heart of the Finger Lakes. Ithaca is home to two academic institutions, state parks, waterfalls, gorges, and a wide range of art galleries, theaters, eateries, wineries, and breweries. Ithaca has something to suit all ages and interests!

University Job Title:

Network Engineer II Job Family:

Information Technology Level:

E Pay Rate Type:

Salary Pay Range:

$70,951\.00 \- $82,457\.00 Remote Option Availability:

Onsite Company:

Endowed Contact Name:

Susie Jackson Contact Email:

smm77@cornell.edu Job Titles and Pay Ranges:

Non\-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell’s non\-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

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EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world\-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy\-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026\-03\-17

### About Us

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far\-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.

We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.