CODE ENFORCEMENT / RENTAL PROGRAM ADMINISTRATOR

CODE ENFORCEMENT / RENTAL PROGRAM ASSISTANT

SUMMARY:

This position supports the Code Enforcement Inspector role for the City in an administrative capacity as well as manages the City’s Rental Registration and Foreclosure Program. Applicants will need to effectively and clearly communicate to a full range of people inside and outside the organization, be able to work cooperatively and effectively with others, and capable of remaining calm and professional under pressure

Department: Community \& Economic Development

Type of Position: Full\-time

Hours: 40 hours/week

FLSA Status: Non\-Exempt

Reports to: Community \& Economic Development Director

Starting Salary: $48,783\.30 (Local 150 Collective Bargaining Agreement \- Clerk Wage Schedule)

ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is similar, related or logical to the position.

• Assists Code Enforcement Inspector with notifying property owners of code violations and establishing a compliance period for noncomplying issues.
• Issues notices of violation and citations as directed by the Code Enforcement Officer.
• Documents inspection results and violations through data entry.
• Performs property research to gather background information for enforcement and rental registration purposes when necessary.
• Works with the Code Enforcement Inspector to provide general code information to public by developing code enforcement informational documents to distribute via water bills, the City’s website and social media accounts.
• Organizes and schedules adjudication hearings when required.
• Coordinates mailings, inspection scheduling and filing of reports for rental program.
• Coordinates the City’s rental registration and foreclosure program via invoicing, data entry of registrations, identifying new rentals in the community and coordinates with the Code Enforcement Inspector if rental home inspections are required.
• Works with landlords to develop positive relationships on behalf of the City.
• Periodically, albeit infrequently, assists other administrative positions in the Community and Economic Development (CED) department during high volume periods while a colleague is out of the office or unavailable.
• Perform other miscellaneous clerical tasks/duties, as assigned

QUALIFICATIONS:

• Education equivalent to a high school diploma and/or 1\-3\+ years of experience doing similar work.
• Possession of a valid driver’s license.
• Proficiency with current computer software systems, including email, calendar programs, job specific software, and customer service systems preferred or within the first six months of employment.
• In\-service training in computer science, records management, telecommunications; or any equivalent combination of experience and training, preferred.

KNOWLEDGE, SKILLS \& ABILITIES:

KNOWLEDGE (of)

• The general requirements and materials that relate to building, electrical, plumbing, or mechanical codes.
• The general requirements for legal enforcement of City of Lockport Code of Ordinances.

SKILLS

• Requires the frequent use of a personal computer, including word processing, spreadsheet and GIS applications; mobile phone and tablet along with associated apps; telephone, copy/fax/scan machine, mobile radio.
• Detail\-oriented
• Self\-motivated
• Interpersonal skills using tact, patience, and courtesy.
• Effective conflict resolution techniques.
• Effective techniques of written and oral communication.
• Strong organizational skills.

ABILITY (to)

• Read and interpret municipal codes
• Prepare written reports based on filed complaints and/or inspection results.
• Maintain files of general information, letters, memorandums, correspondence inspection reports.
• Investigate, locate, and detect code violations relating to property maintenance and licensing.
• Communicate and to establish and maintain working relations with coworkers, residents, property owners, business owners and the general public in a professional manner.

Essential Functions \& Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands to finger handle, or feel objects, tools or controls. The employee frequently is required to stand, walk, sit reach with hands and arms, and talk or hear.

ETHICS:

• Treat people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• No employee/staff of the City shall have any interest, whether financial or personal, in the profits of any contract, service, or other work performed by the city, or shall personally profit directly or indirectly from any person or company, unless the employee discloses a financial interest and the benefit is granted as a result of following the formal bidding requirements of the City.

Work Environment

The work environment characteristics as described here are representative of those that an employee may encounter while performing the essential functions of a clerical position. Reasonable accommodations may be provided to enable any individuals with disabilities that may affect the performance of their essential functions.

The various noise levels in the work environment are normally quiet, but on occasion may include a loud and/or noisy environment.

\The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.*

\The City of Lockport is an equal opportunity employer and does not discriminate based upon any status protected under local, state or federal laws.*

Job Type: Full\-time

Pay: From $48,783\.30 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative Assistants \& Receptionists: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person