ABOUT REAL TALK THERAPY
Real Talk Therapy PLLC is a modern, inclusive mental health practice based in Corning, NY. Founded to bridge the gap between traditional therapy and real\-life support, we serve clients across New York, Pennsylvania, and Illinois through virtual and in\-person services. Our focus is on meeting people where they are—with real talk, not rehearsed lines. Whether someone is navigating a difficult chapter or seeking to level up in life, we offer grounded, supportive care that fits real people and real lives.
OUR MISSION
Rooted in Realness. Built for Better Mental Health.
At Real Talk Therapy, our mission is to provide compassionate, culturally responsive, and accessible therapy to individuals, couples, and teens. We believe therapy is for everyone—not just during a crisis. We’re here to support personal growth, resilience, and emotional wellness in every stage of life.
OUR VALUES
Our practice is guided by the following core values:
* Authenticity: We show up as real people, creating safe spaces where clients and clinicians can be themselves.
* Accessibility: We work to remove barriers to therapy by offering flexible, hybrid services that meet people where they are.
* Cultural Sensitivity: We respect and honor each person’s background, identity, and lived experiences.
* Growth \& Empowerment: We’re committed to helping both our clients and our clinicians grow—professionally, personally, and emotionally.
* Collaboration: We thrive on connection, teamwork, and open communication within our practice and with our clients.
THE ROLE
We are seeking a reliable and proactive part time Receptionist to join our team. This role requires flexibility to support both regular business hours, as well as evenings and weekends, and event coverage. The ideal candidate will bring strong organizational skills, provide excellent client service, and have a willingness to learn new skills and take on new challenges.
HOW YOU’LL MAKE AN IMPACT
As a Receptionist at Real Talk Therapy, you will:
- Answer and direct phone calls with professionalism and empathy
- Maintain and update client records within TherapyNotes (EHR platform)
- Assist clients with scheduling and general inquiries
- Support credentialing processes and assist with medical billing tasks as needed
- Track and maintain data using Excel and other platforms
- Provide administrative support to leadership, including reporting and project coordination
- Assist with event preparation and onsite support as needed
- Ensure smooth day\-to\-day operations by completing other tasks as assigned
- Hybrid availability: in\-person presence in Corning, NY \+ remote capability
- Strong initiative, problem\-solving abilities, and a willingness to take on new challenges
- Strong documentation and communication skills
- Client\-centered, inclusive, and professional approach
- Ability to handle sensitive information with discretion and confidentiality
- Excellent communication and interpersonal skills
- Reliable internet connection for hybrid/remote work
- A laptop can be provided if needed, though candidates may use their own device if preferred
- Prior experience with credentialing, medical billing, or healthcare administration (preferred but not required)
- Strong computer skills, including Microsoft Excel and database management
- Bilingual or multilingual skills
- Full\-time schedule, $17–$19/hour (based on experience and qualifications)
- Flexible schedule and hybrid work model
- Supportive team culture and admin infrastructure
- A collaborative, mission\-driven practice that values authenticity and connection
- Accrued sick leave
- Access to 401K program
- Opportunity to learn new skills and receive hands\-on training
- Opportunities for advancement as the practice grows
- A genuine, inclusive team culture that prioritizes your voice and well\-being
- 401(k)
WHAT WE’RE LOOKING FOR
We’re seeking an enthusiastic and motivated professional who takes pride in the impact they bring to the team.
Minimum Requirements:
Preferred but Not Required:
COMPENSATION \& PERKS
BENEFITS
As a part time team member, you’ll receive supportive benefits, including:
MORE ABOUT US
Learn more about us at www.realtalktherapypllc.com
Pay: $17\.00 \- $19\.00 per hour
Benefits:
Work Location: Hybrid remote in Corning, NY 14830