Patient Service Coordinator

Job Overview

We are seeking a proactive and compassionate Patient Service Coordinator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check\-in and follow\-up. Your energetic approach will help foster positive patient interactions, streamline administrative processes, and support the overall efficiency of our medical practice. The ideal candidate is detail\-oriented, highly organized, and possesses excellent communication skills, with a passion for delivering outstanding patient care.

Responsibilities

• Greet patients warmly and assist with check\-in procedures to create a positive first impression
• Schedule, confirm, and reschedule patient appointments using medical office management software
• Collect and verify patient information, insurance details, and update electronic health records accurately
• Answer phone calls promptly, address patient inquiries, and provide clear guidance on clinic procedures
• Coordinate with medical staff to ensure timely patient flow and smooth clinic operations
• Manage patient correspondence, including appointment reminders and follow\-up communications
• Maintain confidentiality of all patient information in compliance with privacy regulations
• Support administrative tasks such as filing, data entry, and inventory management of office supplies

Experience

• Prior experience working in a medical or dental office environment is highly preferred
• Familiarity with medical terminology to accurately interpret clinical notes and communicate effectively
• Proven ability to support medical administrative functions with attention to detail
• Strong office experience including proficiency in scheduling software and electronic health record systems
• Experience working specifically in a dental office setting is a plus but not required
• Excellent organizational skills combined with the ability to multitask efficiently in a fast\-paced environment
• Exceptional communication skills to interact confidently with patients, staff, and external providers

Join us in making a difference by providing exceptional service that enhances patient experiences every day!

Pay: $23\.14 \- $27\.86 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote