Medical Office Assistant

\ Join our dynamic healthcare team as a Medical Office Assistant and become a vital part of delivering exceptional patient care and efficient clinic operations! In this energetic role, you will serve as the frontline ambassador, managing patient interactions, supporting clinical staff, and ensuring smooth administrative workflows. Your proactive approach and attention to detail will help create a welcoming environment where patients feel valued and cared for. This position offers an exciting opportunity to develop your skills in medical administration, medical coding, and health information management within a fast\-paced healthcare setting. \

• Greet patients warmly at the front desk, verify insurance coverage, and assist with appointment scheduling using advanced EMR (Electronic Medical Record) systems
• Manage patient check\-in and check\-out processes efficiently while maintaining accurate and confidential medical records in compliance with HIPAA regulations.
• Perform insurance verification, process claims, and follow up on unpaid balances through medical billing and collection procedures.
• Review documentation for accuracy, completeness, and adherence to CPT (Current Procedural Terminology), ICD\-9/10 (International Classification of Diseases), and ICD coding standards.
• Assist with intake procedures, including collecting patient information, updating medical histories, and preparing necessary documentation for provider review.
• Support clinical staff by coordinating appointments, managing phone systems with excellent phone etiquette, and handling medical scheduling tasks.
• Maintain familiarity with various EMR/EHR (Electronic Health Record) systems to ensure seamless documentation review and data entry.
• Handle filing of medical records, manage health information securely, and support office management activities to optimize clinic efficiency.

Our busy medical office is looking for a reliable and organized part\-time team member to help with day\-to\-day operations. Responsibilities may include: Assisting with medical prior authorizations\\\

• Ordering office/medical supplies
• Answering phones and scheduling patients
• Light billing assistance
• Helping manage social media
• General office tasks as needed

Ideal candidate: ✔ Organized and detail\-oriented ✔ Comfortable multitasking ✔ Friendly and professional with patients ✔ Experience in a medical office is a plus (but not required) This is a part\-time position with flexible hours in a supportive, team\-focused environment. \

• Proven experience in a medical office setting environment with strong knowledge of medical terminology and office procedures.
• Familiarity with EMR/EHR systems
• Knowledge of medical coding including CPT codes and ICD\-9/10 coding standards for accurate billing and documentation review.
• Experience with insurance verification processes and Medicare/Medicaid billing procedures.
• Excellent computer skills including proficiency in Microsoft Office applications like Word and Excel
• Strong organizational skills with the ability to multitask efficiently in a fast\-paced environment while maintaining attention to detail.
• Exceptional customer service skills combined with professional phone etiquette; previous front desk or receptionist experience is advantageous.
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
• Prior clinic or hospital experience involving health information management or medical administrative support is preferred. We value energetic professionals eager to grow their expertise in healthcare administration while providing compassionate service every day.

Pay: $16\.00 \- $19\.00 per hour Work Location: Hybrid remote in Lafayette, IN 47905