Clinical Support Tech I - Observation Unit

UNC Health
Chapel Hill, NC, US
Posted Mar 10, 2026
New

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well\-being of the unique communities we serve.

Summary:

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

A Clinical Support Tech I (CST I) is needed for 1 Memorial. The CST I is a dual role of the Nursing Assistant I and a Health Unit Coordinator. This is a 25\-bed Observation Unit caring for Procedural and Medicine Observation and Inpatients. Frequent admissions and discharges along with care for longer term patients. Obtaining vital signs, bathing/showering/toileting, and other nursing assistant patient care duties required. The unit is open 7 days a week and 24 hours per day.

This is a 36 hours per week position; working 12 hour Day shift (7am\-7:30pm) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend a week long orientation which is offered every two weeks.

Orientation Schedule: Monday and Tuesday \- In person from 8am to 4pm; Wednesday \- 8am to 10am Virtual and in person from 1pm to 5 pm; and Thursday and Friday \- Virtual

Virtual Responsibilities:

1\. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.

2\. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.

3\. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.

4\. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re\-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.

5\. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.

6\. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

### Other Information

Other information:

Education Requirements:

  • High School Diploma or General Education Development (GED)
  • Licensure/Certification Requirements:

  • Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
  • Basic Life Support (BLS) certification
  • Professional Experience Requirements:

  • Prior experience not required.
  • Knowledge/Skills/and Abilities Requirements:

  • Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

### Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Surgical Observation Unit

Work Type: Full Time

Standard Hours Per Week: 36\.00

Salary Range: $17\.94 \- $25\.25 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Job Details

Job Type

admin_data_entry

How to Apply

This job has specific application instructions. Please read the full job description carefully.

Company Verification

This company has not been fully verified. Research the company before submitting personal information.

Remote Job Safety Tip

Check company reviews on sites like Glassdoor or LinkedIn before applying.

Original job posting from: Indeed_linkedin

Related Jobs

Personal Assistant

Conwood Products

US

Administrative Assistant II - Generic - Coffield Unit (008765)

Texas Department of Criminal Justice

Tennessee Colony, TX, US

Medical Assistant

Unknown Company

Denver, CO, US

Clerk Helper

Ocean Mini Mart

Dallas, TX, US

Administrative Assistant II - Generic - Havin Unit (008459)

Texas Department of Criminal Justice

Brownwood, TX, US

Nursing Assistant

Manila Nursing Center

Manila, AR, US

Medical Assistant - Plano TX

Unknown Company

Plano, TX, US

Administrative Assistant

Paragon Systems, Inc.

Irving, TX, US

Senior Grants and Contracts Specialist-Clinical Trials

Mount Sinai Health System

New York, NY, US

Medical Assistant PRN

HCA Healthcare Physician Services

Draper, UT, US

Get Job Alerts

Never miss out on the latest remote opportunities. Get new job listings delivered to your inbox daily.

No spam, unsubscribe at any time